Dental Equipment Technician

2 weeks ago

Cape Town, South Africa LetsLink Medical Recruitment Agency Full time

Position Overview:
**Responsibilities**:
Equipment Maintenance and Repair:

- Perform routine maintenance, inspections, and repairs on various dental equipment, including dental chairs, X-ray machines, sterilizers, suction systems, and handpieces.
- Diagnose equipment malfunctions, identify root causes, and implement appropriate repairs and adjustments.
- Follow manufacturer guidelines, technical manuals, and safety protocols for equipment maintenance and repair procedures.
- Conduct regular calibration and testing of equipment to ensure accuracy and compliance with industry standards.
- Keep detailed records of equipment maintenance, repairs, and service history.

Troubleshooting and Problem-solving:
Customer Support:

- Interact professionally with dental professionals, office staff, and customers to address their equipment-related inquiries and concerns.
- Provide technical support and guidance over the phone or in-person to help customers troubleshoot minor equipment issues.
- Advise customers on equipment upgrades, preventive maintenance schedules, and potential improvements to enhance equipment performance and longevity.
- Deliver exceptional customer service by demonstrating expertise, responsiveness, and a commitment to customer satisfaction.

Inventory Management:

- Monitor and maintain an inventory of spare parts, tools, and equipment necessary for repairs and servicing.
- Coordinate with suppliers or vendors to order replacement parts and ensure their timely delivery.
- Keep accurate records of inventory levels, usage, and costs related to equipment repairs and maintenance.
- Collaborate with the procurement team to source cost-effective parts and equipment while maintaining quality standards.

Compliance and Safety:

- Adhere to all applicable regulations, guidelines, and safety protocols governing the repair and maintenance of dental equipment.
- Stay updated on industry advancements, technological developments, and best practices in dental equipment maintenance and repair.
- Participate in training programs, workshops, and seminars to enhance technical knowledge and skills.

Qualifications:

- High school diploma or equivalent (required); additional technical certifications in dental equipment repair (preferred) and/or electrical/electronic knowledge in the medical industry.
- Proven experience as a Dental Equipment Technician or similar role.
- Strong technical knowledge of dental equipment, including dental chairs, X-ray machines, sterilizers, suction systems, and handpieces.
- Excellent troubleshooting and problem-solving skills.
- Familiarity with equipment maintenance, calibration, and repair procedures.
- Ability to read and interpret technical manuals, diagrams, and schematics.
- Good communication and interpersonal skills.
- Strong attention to detail and ability to work independently.
- Valid driver's license and willingness to travel to customer sites as needed.

Please view our website: letslink dot co dot za and contact Gary.

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

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