Hotel Front Office Receptionist

1 month ago


Pretoria, South Africa CareerfinderZA Full time

**Key Performance Area**:

- Ensure satisfaction and comfort of each guest
- Greet all guests and assist them with check-in and check-out
- Process accurate payment for guest accounts
- Maintain a positive attitude and friendly demeanour
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations for accommodation, dining and spa
- Run daily night audit and complete daily, weekly and monthly financial reporting
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed, including ordering, receiving stocktake etc.
- Other duties as assigned

**Minimum Requirements**:

- Matric certificate and preferably hotel school qualification (or similar)
- 2+ years experience working in a hotel receptionist or guest services role
- Knowledge and experience of Opera essential (preferably Opera Cloud), Micros, Microsoft Office products
- Numeracy and administrative skills
- Solid written and verbal communication skills
- Fluency in English, other languages will be beneficial
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organisational and multi-tasking skills
- Professional attitude and appearance



  • Pretoria, Gauteng, South Africa CareerfinderZA Full time

    Key Performance Area: Ensure satisfaction and comfort of each guest Greet all guests and assist them with checkin and checkout Process accurate payment for guest accounts Maintain a positive attitude and friendly demeanour Respond to all guest questions and requests Answer and forward phone calls Manage guest bookings and reservations for accommodation,...


  • Pretoria, South Africa HotelJobs.co.za Full time

    We are seeking a Front Office Associate / Receptionist for our Hotel in Pretoria Main duties and responsibilities: - Adhere to check in and check out procedures - Regular updating of guest lists and forward to departments - Reporting of faults using the maintenance log - Close liaison with Housekeeping on check-outs - Be familiar with the Hotel's Rates...

  • Receptionist

    2 weeks ago


    Pretoria, Gauteng, South Africa HotelJobs Full time

    ***: A front desk receptionist should work well with other front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. A front desk receptionist should respond in a professional and courteous manner to arriving, departing and in-house guests. Provides accurate and timely information and...


  • Pretoria, Gauteng, South Africa Cradle Boutique Hotel & Reserve Full time

    Assistant Front Office ManagerDuties and Responsibilities: Manages and motivates the Front Office team to provide a high standard of service for customers. Welcomes guests and fosters customer loyalty through his/her friendly manner. Develops high quality relationships with guests throughout their stay. Handles any guest complaints or contentious issues that...


  • Pretoria, South Africa Pillango Placements Full time

    **Gauteng**, PTA - East** **R 8000 - R 10000 Monthly Cost To Company** We have a vacancy for a **Front Desk Receptionist** at a Hotel in Pretoria East. The position is full time and shift based, and previous experience in Semper will be advantageous. **Required Skillset**: - Friendly attitude - Wellspoken and presentable - Guest satisfaction...


  • Pretoria, South Africa HotelJobs.co.za Full time

    We have various positions open for a Front Office Manager for hotels in the following locations: Pretoria, Rustenburg, Witbank. The position is responsible for overseeing the efficient operation of the front desk, on-site reservations, and management of any related staff. Main duties: - Ensure, compliance to Standard Operating Procedures for all areas of...

  • Front Office Manager

    3 weeks ago


    Pretoria, South Africa Omega HR Solutions Full time

    The Front Office Manager is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional service. The Front Office Manager is responsible for managing the front desk staff, ensuring that they are properly trained and motivated to provide excellent customer service. The Front Office Manager is also responsible...

  • Front Office Manager

    2 months ago


    Pretoria, South Africa HotelJobs.co.za Full time

    FRONT OFFICE MANAGER - PRETORIA HOTEL


  • Pretoria, Gauteng, South Africa THREE RIVERS LODGE Full time

    Join our team as front desk coordinator/receptionist (night and day shifts)Are you a friendly and organised individual with a passion for hospitality? Do you thrive in a fast-paced environment and excel at providing exceptional guest service? If so, we have the perfect opportunity for you to join our team at our luxurious four-star lodge as a front desk...


  • Pretoria, South Africa Omega HR Solutions Full time

    Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad? Do you have experience in overseeing the daily operations of a 5 Star Hotel's front desk and ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated to...

  • Receptionist

    4 weeks ago


    Pretoria, South Africa HotelJobs.co.za Full time

    Hospitality and Outdoor - Urgent Vacancy - Receptionist - Luxury Guest Villa - Pretoria **Requirements**: - Proven receptionist and front office representative experience - Proficiency in Microsoft office and all office equipment - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive...


  • Pretoria, South Africa HotelJobs.co.za Full time

    ASSISTANT FRONT OFFICE MANAGER - for hotel in Pretoria.


  • Pretoria, South Africa HotelJobs.co.za Full time

    A 5 Star Boutique Hotel is looking for an experienced Front Office Manager to join the team. Previous experience as FOM is required, along with a Hospitality Diploma or similar. Excellent communication, training and leadership skills required. Management experience in a 5 Star Hotel is essential for this position. Please forward a full CV, written...


  • Pretoria, South Africa HotelJobs.co.za Full time

    A 5 Star Boutique Hotel is looking for an experienced Front Office Manager to join the team. Previous experience as FOM is required, along with a Hospitality Diploma or similar. Excellent communication, training and leadership skills required. Management experience in a 5 Star Hotel is essential for this position. **Background checks will be part of the...


  • Pretoria, South Africa ANEW Recruitment Full time

    **Job Advert Summary**: **ANEW Hotel Hatfield** is looking for a **Receptionist** to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating results...


  • Pretoria, Gauteng, South Africa HotelJobs Full time

    A 5 Star Boutique Hotel is looking for an experienced Front Office Manager to join the team. Previous experience as FOM is required, along with a Hospitality Diploma or similar. Excellent communication, training and leadership skills required. Management experience in a 5 Star Hotel is essential for this position.Background checks will be part of the...


  • Pretoria, South Africa ANEW Recruitment Full time

    **Job Advert Summary**: **ANEW Hotel Capital** is looking for a **Receptionist** to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating results...

  • Front Office Manager

    2 weeks ago


    Pretoria, South Africa Omega HR Solutions Full time

    **Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad?** Do you have experience in overseeing the daily operations of a** 5 Star Hotel's front desk a**nd ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated...

  • Receptionist

    2 weeks ago


    Pretoria, South Africa William Culbert Consultant - WCC Assessments Full time

    We are looking for a pleasant, you and friendly Receptionist to join our team! As a front-line worker your role will be extremely important in the experience and satisfaction of our students. As our receptionist you will be responsible for all receptionist duties at the front desk of our busy offices. Your Duties and Responsibilities will include: -...

  • Receptionist

    2 weeks ago


    Pretoria, Gauteng, South Africa HotelJobs Full time

    Hospitality and Outdoor - Urgent Vacancy - Receptionist - Luxury Guest Villa - PretoriaRequirements: Proven receptionist and front office representative experience Proficiency in Microsoft office and all office equipment Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues...