Hotel Front Office Receptionist

2 weeks ago


Pretoria, Gauteng, South Africa CareerfinderZA Full time

Key Performance Area:

  • Ensure satisfaction and comfort of each guest
  • Greet all guests and assist them with checkin and checkout
  • Process accurate payment for guest accounts
  • Maintain a positive attitude and friendly demeanour
  • Respond to all guest questions and requests
  • Answer and forward phone calls
  • Manage guest bookings and reservations for accommodation, dining and spa
  • Run daily night audit and complete daily, weekly and monthly financial reporting
  • Keep a tidy and orderly workspace
  • Assist with administrative and clerical tasks as needed, including ordering, receiving stocktake etc.
  • Other duties as assigned

Minimum Requirements:

  • Matric certificate and preferably hotel school qualification (or similar)
  • 2+ years experience working in a hotel receptionist or guest services role
  • Knowledge and experience of Opera essential (preferably Opera Cloud), Micros, Microsoft Office products
  • Numeracy and administrative skills
  • Solid written and verbal communication skills
  • Fluency in English, other languages will be beneficial
  • Ability to maintain a positive, friendly attitude even under high pressure
  • Excellent organisational and multitasking skills
  • Professional attitude and appearance

  • Receptionist

    2 weeks ago


    Pretoria, Gauteng, South Africa HotelJobs Full time

    ***: A front desk receptionist should work well with other front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. A front desk receptionist should respond in a professional and courteous manner to arriving, departing and in-house guests. Provides accurate and timely information and...


  • Pretoria, Gauteng, South Africa Cradle Boutique Hotel & Reserve Full time

    Assistant Front Office ManagerDuties and Responsibilities: Manages and motivates the Front Office team to provide a high standard of service for customers. Welcomes guests and fosters customer loyalty through his/her friendly manner. Develops high quality relationships with guests throughout their stay. Handles any guest complaints or contentious issues that...


  • Pretoria, Gauteng, South Africa THREE RIVERS LODGE Full time

    Join our team as front desk coordinator/receptionist (night and day shifts)Are you a friendly and organised individual with a passion for hospitality? Do you thrive in a fast-paced environment and excel at providing exceptional guest service? If so, we have the perfect opportunity for you to join our team at our luxurious four-star lodge as a front desk...


  • Pretoria, Gauteng, South Africa HotelJobs Full time

    A 5 Star Boutique Hotel is looking for an experienced Front Office Manager to join the team. Previous experience as FOM is required, along with a Hospitality Diploma or similar. Excellent communication, training and leadership skills required. Management experience in a 5 Star Hotel is essential for this position.Background checks will be part of the...

  • Receptionist

    2 weeks ago


    Pretoria, Gauteng, South Africa HotelJobs Full time

    Hospitality and Outdoor - Urgent Vacancy - Receptionist - Luxury Guest Villa - PretoriaRequirements: Proven receptionist and front office representative experience Proficiency in Microsoft office and all office equipment Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues...

  • Front Office Manager

    2 weeks ago


    Pretoria, Gauteng, South Africa Omega HR Solutions Full time

    Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad?Do you have experience in overseeing the daily operations of a 5 Star Hotel's front desk and ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated to...

  • Front Office Manager

    2 weeks ago


    Pretoria, Gauteng, South Africa Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Protea Hotel Johannesburg Balalaika Sandton, Maude Street, Sandton, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, Oklahotel (Pty) Ltd. The...

  • Front Office Manager

    2 weeks ago


    Pretoria, Gauteng, South Africa Marriott International, Inc. Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Protea Hotel Johannesburg Balalaika Sandton, Maude Street, Sandton, South Africa, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, Oklahotel (Pty) Ltd. The...

  • Receptionist

    2 weeks ago


    Pretoria, Gauteng, South Africa William Culbert Consultant - WCC Assessments Full time

    We are looking for a pleasant, you and friendly Receptionist to join our teamAs a front-line worker your role will be extremely important in the experience and satisfaction of our students.As our receptionist you will be responsible for all receptionist duties at the front desk of our busy offices.Your Duties and Responsibilities will include:Friendly and...


  • Pretoria, Gauteng, South Africa HotelJobs Full time

    Large 4* property is seeking a skilled Front Office Manager with strong capabilities and appropriate work experience to join their dynamic team.Excellent salary package Industry related qualification diploma/degree Min 5 years' experience as Front Office Manager in a hotel environment Outlook, Excel, Word, PowerPoint, Hotel Management systems and POS...


  • Pretoria, Gauteng, South Africa HotelJobs Full time

    We are seeking a Front Office Team Leader for our Hotel in PretoriaMain duties and responsibilities: Supervise staff to ensure courteous and efficient welcoming and departure procedures for guests Must be compliant and well versed in Health and Safety as well as Labour Legislation Supervise staff with regard to overall work performance and on the job conduct...


  • Pretoria, Gauteng, South Africa EKURHULENI METROPOLITAN MUNICIPALITY Full time

    We require the services of a Receptionist to join the team in a fast paced and energetic environment.The successful candidate will manage the front desk receptionist and related duties, switchboard, serving visitors by greeting, welcoming and directing them appropriately.As the Receptionist you are the heart of our team's business operations and the first...

  • Receptionist

    2 weeks ago


    Pretoria, Gauteng, South Africa South Africa Full time

    We are seeking a friendly and organized Receptionist to join our team. The Receptionist will be the first point of contact for our company and will provide administrative support across the organization.Responsibilities:Greet and welcome visitors in a warm and professional mannerAnswer, screen, and forward incoming phone callsManage the reception area and...

  • Front Office Manager

    2 weeks ago


    Pretoria, Gauteng, South Africa HotelJobs Full time

    We have various positions open for a Front Office Manager for hotels in the following locations: Pretoria, Rustenburg, Witbank. The position is responsible for overseeing the efficient operation of the front desk, on-site reservations, and management of any related staff.Main duties: Ensure, compliance to Standard Operating Procedures for all areas of the...


  • Pretoria, Gauteng, South Africa The Metcourt Hotel Full time

    Managing the reception duties will be second nature to you You will have brilliant communication and people skills. Instinctively you will want to make every guest feel special, treat them as individuals and be able to gauge just how local they want to be.Most importantly, we just want you to be you, more details send your CV via whatsapp MAIN DUTIES &...


  • Pretoria, Gauteng, South Africa Pro-Match Recruitment Full time

    JPosition: Receptionist/Office AdministratorLocation: Rietvalleirand, PretoriaCompany: Medico-Legal ServicesAbout: Leading medico-legal company in Rietvalleirand, Pretoria, specializing in expert services in the medical-legal field.Job Description: We are looking for a tech-savvy Receptionist/Office Administrator with strong communication skills and the...

  • Receptionist

    2 weeks ago


    Pretoria, Gauteng, South Africa Talent Link Solutions Full time

    We are looking for a friendly and efficient Receptionist to become part of our team at [Company Name]. The Receptionist plays a vital role as the initial contact point for our company, while also offering administrative assistance throughout the organization.Responsibilities:- Welcome and greet visitors warmly and professionally- Manage incoming phone calls...

  • Hotel Manager

    2 weeks ago


    Pretoria, Gauteng, South Africa Pillango Placements Full time

    JOB TYPE Permanent EMP TYPE Full-Time INDUSTRY Travel and Tourism SKILLS- operations, hospitality, front office, management, hotel EXPERTISE Any SALARY TYPE Annually SALARY ZAR 300,000.00 JOB ID 32277We are currently recruiting a Hotel General Manager for an Apartment Hotel in the Pretoria East area.The general manager is in charge of all daily hotel...

  • Receptionist

    2 weeks ago


    Pretoria, Gauteng, South Africa Rubberite Pty Ltd Full time

    Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Receive, sort and distribute daily mail/deliveries...


  • Pretoria, Gauteng, South Africa HotelJobs Full time

    **Hospitality and Outdoor New Vacancy- **Front of House ManagerPrestigious Hotel PretoriaRequirements:- Essential: Diploma or equivalent in Hospitality Management- Preferred: Previous 23 years' experience as a Front Office Manager/Supervisor or in a similar capacity within a luxury hotel or resort setting is- Essential: Exceptional leadership and managerial...