Digital Project Lead

3 weeks ago

Sandton, South Africa Staff Solutions Full time

Gauteng, Sandton
- Monthly Cost To Company (Market related)

Our Client, an OEM based in Sandton, has a position which is responsible to innovate, manage and introduce the integration of new processes, systems, digital facilities as well as innovative enhancements to existing systems to support the strategic goals of the Client Group, NSO, Brands and Dealers in the Group network. To coordinate, analyze and control all corporate Customer Leads, and Customer Data Management processes for all brands within the NSO Brands (including Service, P&A and Dealer Network) as well as Information Services and key external Service Providers (e.g. Advertising Agencies, Financial Services and Client Groups). Use specialist technology (e.g. SAP) and process knowledge, thereby providing a central support platform for all corporate and dealer customer Marketing Campaigns, management of central Customer Database, Strategic Analysis and Customer Data Management strategy as well as Digital elements, in order maximize customer retention, customer sales and customer loyalty.

**Job Description and Responsibilities**
- Research, propose and introduce new innovations including digital, process simplification
- Project Manage medium to large NSO Business / Technology / Digital projects.
- Benchmarking with other OEM, Client Group, external Digital Global trends and Dealer Networks.
- Business Analytics
- Conduct workshops with NSO Management and Dealer Network to the requirements specifications for any new functionality required from the Dealer Management Systems in order to have one common agreed upon solution for all parties concerned.
- Manages the roll-out of new or modified software or processes to the Dealer Network or NSO according to developed project plans by liaising with the Dealer Network, NSO, Group IT and external vendors.
- Provide input at NSO and Dealer Network internal workshops and discussions on how process and systems changes will affect the organisation to prevent conflicting interests and duplication of systems and processes between the NSO and Dealer Network.
- Consult to the Dealer Network, NSO regarding implementation of new software or processes to ensure the integrity and simplification of the NSO and Dealer systems landscape.
- Support and assist the CIC Dealer Business Helpdesk and Dealer IT Helpdesk.
- Review Monthly and Annual expenditure versus financial budget for the department. Submit Monthly forecast, corrective action for Budget and Non budget items.
- Manage the CAPEX Budget
- Managing the Service Level Agreements internal with the NSO Brands, Dealer Network, internal Helpdesks and Group IT.
- Contribute to the design of new processes and methods for all Sales and Marketing and Dealer Customer Management requirements relating to customer retention, sales, communication and customer service initiatives.
- Supervise and coordinate tasks of junior Business Analysts if necessary
- Enhance and manage the Customer CRM processes for NSO Brands and Dealer Network.
- Continuously improve and manage the Customer and Vehicle Data Quality processes
- Develop and formulate short, medium and long term strategies in terms of additional data acquisition, customer segmentation models and new data management trends in order to ensure customers are passed relevant and correct information at the correct time to influence purchasing decisions, as well as continued maintenance integrity of all customer information
- Maintain, develop the Customer Data Warehouse information and SAP software, to implement analytical reports and statistical feedback in order to provide detailed insight into customer trends and behaviours to influence the strategies deployed for future customer campaigns and service initiatives.
- Develop and organize training sessions and workshops on processes and systems with internal Sales and Marketing teams and Dealer Network.
- Pursue and coordinate internally with Sales and Marketing and Information Systems Management and staff in planning and operational meetings, in respect of planning and developing new customer campaign and data management system functionality and processes and resourcing requirements in order to ensure effective operations and support of Sales and Marketing and Dealer Network customer operational processes.

Plan and control externally with key customers and service providers (i.e. advertising agencies, financial services, Dealer Network, Client Group in terms of new customer campaigns, data management, Group direction and support on CRM initiatives, in order to ensure effective and operations for corporate and dealer customer campaigns and service processes, in line with Group strategy and direction.

Education and Experience
- A recognised Bachelor’s Degree / National Diploma in Information / Digital Technology or Business Management.
- Minimum 5 years’ experience gained in Information Systems
- Minimum 5 years’ experience gained in Digital Business Management

**Ski

  • Digital Project/traffic Manager

    6 days ago

    Sandton, South Africa Boomtown Full time

    **The Role**: We are looking for a digital project/traffic manager with exceptional organisational skills and some project management experience. What is digital traffic management at Boomtown? Digital traffic management is the process of managing digital and design projects from concept to completion, within budget, and using a defined amount of resources....

  • Head of Digital Transformation

    3 weeks ago

    Sandton, South Africa HR Genie Full time

    Review, develop, implement, manage and review the companys digital strategy in line with organizational values, business objectives and priorities - Implement an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders. Maintain strong knowledge of emerging external trends in digital technology...

  • Digital Enterprise Agility Practice Lead

    4 weeks ago

    Sandton, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Wellness Coach for Transformational Retreats

    4 weeks ago

    Sandton, South Africa Virtuoso Digital Agency Full time

    **About Virtuoso Digital Agency**:Virtuoso Digital Agency is a renowned and innovative digital marketing agency that empowers businesses to excel in the digital landscape. We believe that true success stems from a harmonious balance of mind, body, and spirit. In line with this philosophy, we are thrilled to announce our exclusive transformational retreats...

  • Head: Digital Transformation

    4 weeks ago

    Sandton, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Business Specialist/project Lead Specialist

    6 days ago

    Sandton, South Africa Volkswagen Group Full time

    **Job Description and Responsibilities**: - Project manage medium to large NSO/SSA Business projects - Manages the roll-out of new projects related to new business development especially in the SSA environment as well as building up/expanding existing parts of our business - Support and assist the Strategy Manager in rolling out business objectives -...

  • Digital Strategist

    4 weeks ago

    Sandton, South Africa Raizcorp Full time

    **What are we looking for?** Raizcorp is looking for an amazing Digital Strategist who will be responsible for our digital marketing, and for managing our social media platforms and websites. If website development and digital marketing are your passion then we want you. This is a high-pressure environment - NOT for the faint of heart! **What does this...

  • Production Technology Lead

    4 weeks ago

    Sandton, South Africa PXP Full time

    Job Description As a technology expert, you will:  In partnership with the Managing Director(s) and other key business stakeholders, lead the production technology study, development, design, implementation, ecosystem, and innovation for the South African studio operations. This role will expand over time to cover Publicis Production offerings...

  • Digital Marketing Specialist

    6 days ago

    Sandton, South Africa Star Personnel Recruitment Full time

    Our client is a leading marketing and brand distribution agency who are looking to grow locally and internationally. They are looking to hire a like-minded individual who is creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate - Develop a digital marketing strategy. To include: tracking...

  • Digital Product Owner

    7 days ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Digital Design & Architecture**Date**:15-Feb-2023**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery....

  • Digital Marketing Manager

    4 weeks ago

    Sandton, South Africa HR Genie Full time

    Digital Marketing ManagerLocation: Woodmead Contract type: Fixed termQualification and Skills RequirementsBachelors degree in marketing or a related field.3 5 years experience as a Digital Marketing Specialist within the telecommunication sector.Excellent excel and presentation skills a must.Deliver results within a defined time frame and strong sense of...

  • Digital Content Manager

    6 days ago

    Sandton, South Africa Shift One Recruitment Full time

    **Job description**: We are looking for a mid-snr level Social Media Manager who will be responsible for the marketing plan by developing and implementing the content strategy. Deals directly with the Director of Marketing, Head of Digital and Hotel General Managers; and external agencies for brand, PR and digital. Will work on a national brand in the...

  • Learning and Development Project Lead

    4 weeks ago

    Sandton, South Africa Kontak Recruitment SA Full time

    Woodmea, Sandton - Human Resources - Learning and Development Project Lead (JB3355) Woodmead, Sandton R25 000.00 to R 30 000.00 a month CTC Duration: Part-time (15 to 20 Hours a week) Contract Position (1 to 2 years) Application closing date: 20 July 2023 **Minimum Requirements**: Matric BCom Degree or Diploma relating to Project Management Own car and...

  • Project Manager

    3 weeks ago

    Sandton, South Africa Prodigious Full time

    Job DescriptionWe are looking for an experienced and digitally focused Project Manager with a strong eye for developing efficient ways of working in cross functional teams and a love for digitally led creative to join our agency team in Johannesburg. Job Description As a Content Project Manager, you will play a pivotal role in planning, executing, and...

  • DMLT Engagement Architect

    7 days ago

    Sandton, South Africa SAP Full time

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...

  • Project Manager

    4 weeks ago

    Sandton, South Africa Boardroom Appointments Full time

    This is a Hybrid position, with a minimum requirement of two days a week going into the office, based in Sandton. **Project Title**: Marketing and Communications Book of Work (Website redesign, Digital Asset Management) **Project Description**: Website redesign, Digital Asset Management **Duration**: 12-month contract **Preferred start date**: 16 January...

  • Technical Project Manager

    6 days ago

    Sandton, South Africa Digitas Full time

    Job Description We’re looking for an outstanding Technical Project Manager– someone who can take the creative lead at the advertising agency. They work with the creative team to create, plan and deliver a strategic vision for clients. They are responsible for maintaining a cohesive visual and thematic style for projects and campaigns.. Sound...

  • ServiceNow Lead

    4 weeks ago

    Sandton, South Africa HR Genie Full time

    Our Client a Global Tech firm is seeking a ServiceNow Lead to join their team in Santon on a contract basis. They offer stability, growth, attractive rates and a great working environment.A ServiceNow Lead resource with extensive expertise in IT Service Management, ServiceNow platform administration, support, and solutions implementation, including...

  • Digital Media Planner

    4 weeks ago

    Sandton, South Africa Dentsu Aegis Network Full time

    The purpose of this role is to be responsible for the smooth running of accounts and campaigns in the group, whilst managing and coaching the junior direct reports Job Title: Digital Media Planner **Job Description**: - Collaborates with internal team to deliver day to day strategic work for client(s), stewarding strategies through to execution in...

  • Digital Innovation Manager: Blunova

    7 days ago

    Sandton, South Africa Blue Label Telecoms Full time

    **About Company** BluNova is a subsidiary of Blue Label Telecoms responsible for drawing value from its large heterogeneous corpus of data originating from multiple companies within the Blue Label group. With this data, we identify opportunities in the market and develop sustainable solutions to exploit these opportunities. We leverage scalable cloud...