Spare Parts Customer Care Administrator
1 week ago
Key Performance Area:
- Processing of customer complaints
- Ensure that calls are answered to defined company standards
- Processing and follow up on customer spare part orders
- Processing and follow up on estimate requests
- Processing and follow up on outsourced repairs
- Covering Reception on a rotational basis
Minimum Requirements:
***
- Diploma in Customer Care Administration - advantage / +- 2 years’ experience
- Very good communication skills
- Very good organizational skills with attention to detail
- Ability to work independently and within a team
- SAP knowledge will be an advantage
**Basic salary includes**:
- Medical Aid
- Pension Fund
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