Community Cctv and Social Media Manager

2 weeks ago


Cape Town, South Africa Fidelity Services Group Full time

**DESCRIPTION**

The CCTV division requires a CCTV and Social Media Manager to take ownership of the regional CCTV and Social Media Manager strategy, in line with the National Strategy.

**REPORTING**

The incumbent will report to the General Manager, Western Cape.

**QUALIFICATIONS AND ATTRIBUTES**
- Compulsory:

- CCTV/LPR industry specific knowledge.
CCTV control room set up
- CCTV product/technologies
- Configuration/Networking
- PC Literate
- At least 5 to 7 years managerial experience
- Must be able to work independently and be self-motivated.
- Must be able to work as part of a team and manage people.
- Must have a strong sense for attention-to-detail.
- Presentation skills
- Own Vehicle
- Beneficial
- Knowledge of Hikvision, Dahua, analytics and LPR.
- Knowledge of iTrack, Visec and Navic software
- Basic Knowledge of SAP

**JOB DESCRIPTION**
- Managing a regional team and sub-contractors responsible for installing and maintaining Fidelity ADT community and customer-based CCTV installations.
- The regional CCTV strategy for the business and will take ownership of the strategy.
- Remote configuration and team viewer support.
- Manage and improve uptime and required maintenance of CCTV installations and liaise with the business and communities on the rollout of new products and projects.
- Will be required to put together solutions and systems to improve uptime of systems and service.
- Manage an inventory of spares and stock for repairs and maintenance.
- Provide weekly reports to management.
- Responsible for overseeing a company's interactions with the public by implementing social media platforms' content strategies.
- Management of analyzing engagement data, identifying trends in customer interactions, and planning digital campaigns to build community online.
**Key Performance indicators**
- Drive the profitability of the CCTV cost center
- Drive adoption on CCTV offsite monitoring
- Sales support with product, marketing, training and technical
- Innovation and development of new opportunities
- Attrition Management
- Social Media Engagement
**_
- **

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._**

**_



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