2nd Line Support Agent

**Purpose of the Job**: The purpose of the 2nd Line Support Agent is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by Service Desk and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. This...

**Purpose of the Job**: The 2nd Line Support Agent will timeously and effectively respond to electronic IT user queries reported by Service Desk. The Agent will coordinate rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. Provide the highest level of customer service while...

**Purpose of the Job**: The purpose of the 2nd Line Support Agent is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by Service Desk and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. This...

We are looking to expand our rental team! **Why you should apply**: Our agents are our most valuable assets and we are expanding! Why should you join us? The quality of our team! Our office chemistry is fun and supportive. Our principal and mentors are very hands on and dedicate ourselves to promoting and helping our fellow agents in achieving their goals...

WE’RE LOOKING FOR REAL ESTATE HEROES! If you are an AWESOME, ENERGETIC, PROFESSIONAL, and GOAL DRIVEN Sales Agent then you are in the right place! Have what it takes to become the next real estate professional, then join our team, we are recruiting experienced Estate Agents that have their REAL ESTATE NQF4 qualification as well as Intern Real Estate...

**Looking to make a change? We guarantee this is the place to be!** Better Call boasts a meticulously selected team of the most passionate, driven and accomplished real estate professionals in the Northern Suburbs. The sophistication of our unique business model is surpassed only by the quality of the people at the core of its success. **What sets us...

**Purpose of the Job**: To plan, manage and support tactical IT projects and perform all support activities within the specified areas. To plan and manage all activities within the area of technology and within his/her responsibility To ensure timely and effective communication with the project team, the project stakeholders and the business support...

Provide 1st / 2nd / 3rd line support Install and maintain desktops, laptops, printers & A/V equipment Support the existing network infrastructure including switches, firewalls, cabling and wireless network equipment. Supporting existing server infrastructure, including Active Directory, Azure AD & Hyper-V Maintain IT compliance & standards Review system...

**Purpose of the Job**: **Job Objectives**: Work with Analysts, Developers, Programmers and business to identify and resolve assigned software issues and effectively support end users. With support and guidance from the Senior/Lead specialist review and give input into technical design specifications. Provide technical support to end users, including support...

**RESPONSIBILITIES**: **Internal IT** - Ensure that all required documentation received and correct for user onboarding and - Ensure that all required documentation received and correct for user right - Prepare Monthly Reporting Packs as - Create training manuals for the in-house systems/functionality. - Assist with User Training for in house - Set up...

**Purpose of the Job**: The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline...

**Purpose of the Job**: The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline...

**Purpose of the Job**: The purpose of the Business-to-Business Agent (B2B Agent) role is to facilitate new supplier creations and provide support with queries relating to B2B: - username and password resets, data usage, POPI, accounts, payments, statements, and related activities. The role assists with supplier and third-party communications, information,...

Closing Date - 2024/11/07 - Reference Number - SHO241031-3 - Job Title - KYC/AML Verification Agent - Job Type - Permanent - Location - Country - South Africa - Location - Province - Western Cape - Location - Town or City - Brackenfell, Cape Town - Purpose of the Job Regulatory Compliance: By conducting thorough KYC verification and AML monitoring, the...

**Purpose of the Job**: The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline...

**Purpose of the Job**: The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope...

Business unit, Department, Reporting **Business Unit**: **Department**: Specialist Solutions: Octane **Reports to**: Ops Manager: Remote Service Desk Core Description Provide Remote assistance to the customers using appropriate solutions that satisfy client needs and BCX methodologies. Ensure that all SLAs are met, and customers are contacted within the...

**Purpose of the Job**: The purpose of the **Buying Support Specialist **is to support with data administrative services to the national food buying team by capturing and updating data in the reporting tool according to Shoprite standards to ensure a seamless flow of accurate data and maintain data quality. The role centralises the administration of national...

**Purpose of the Job**: The purpose of the Meat Market Business Support Coordinator role is to ensure that all analytical data is checked, verified, recorded and updated for the Meat Market Non RSA Operations on the Meat Market systems to ensure accurate alignment to the Meat Market business. The role also facilitates the preparation of all reports relevant,...

**Purpose of the Job**: To timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported by users and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. Able to Manage, provide leadership and install...