Customer Service Agent

**Purpose of the Job**: The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline...

Brackenfell Cape Town, Western Cape - Transportation/Logistics **Customer Service Agent (JB3062)** **Brackenfell, Cape Town** **R12 000 - R20 000 depending on experience** **Permanent** **Minimum Requirements**: 2 to 5 years of experience in a customer service or logistics role Knowledge of customs processes preferred Experience managing tickets and...

**Purpose of the Job**: The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline...

**Managed People Solutions** is looking to hire a **Customer Service Agent** for a very well-known Wine Company based in **Cape Town, Brackenfell.** **Responsibilities** - Daily Order Check - Ensure telephones are manned effectively and calls are answered with correct telephone etiquette. - Attend to all customer queries relating to orders - Constantly...

**Purpose of the Job**: As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Services Team Lead role is to provide team leadership and functional operational excellence in the...

**Purpose of the Job**: The purpose of the Customer Services QA Specialist is to conduct quality assessments and coaching across all contact centre channels, aiming to improve the overall customer experience. The role aims to develop and track daily, weekly and monthly (short-term) development plans against actual team and individual performance data. The...

**Purpose of the Job**: As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Service QA & Training Manager role is to co-design, develop and deliver robust customer quality...

**Purpose of the Job**: To ensure that we optimise our service delivery to our customers and align with our teams, this role the working hours are a 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. **Job Objectives**: **Quality...

We are expanding our rental division and are on the lookout for a driven, enthusiastic rental agent with previous experience. **This role is ideally suited for someone who**: - Has strong administration, organization and negotiation skills. - Is customer focused. - Is always positive (we strive to always have a positive energy in the office). - Possesses...

Sales Agents required with a minimum of 1 year sales experience. Must be mature, hardworking, a team player, self-motivated, target driven, honest, neat, reliable and organized. As a Sales Agent based in the Western Caper, Brackenfell branch you will report to the Branch Manager. You will be responsible for the below: Mobile + Data Sales LTE / 3G / DSL /...

**Purpose of the Job**: The 2nd Line Support Agent will timeously and effectively respond to electronic IT user queries reported by Service Desk. The Agent will coordinate rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. Provide the highest level of customer service while...

WE’RE LOOKING FOR REAL ESTATE HEROES! If you are an AWESOME, ENERGETIC, PROFESSIONAL, and GOAL DRIVEN Sales Agent then you are in the right place! Have what it takes to become the next real estate professional, then join our team, we are recruiting experienced Estate Agents that have their REAL ESTATE NQF4 qualification as well as Intern Real Estate...

Closing Date - 2024/10/29 - Reference Number - SHO241022-2 - Job Title - Training & Quality Assurance Manager - Customer Experience Hub - Job Type - Permanent - Location - Country - South Africa - Location - Province - Western Cape - Location - Town or City - Brackenfell, Cape Town - Purpose of the Job As the Shoprite Group expands both its traditional...

Closing Date- 2025/01/20- Reference Number- SHO250106-3- Job Title- 2nd Line Support Agent- Job Type- Permanent- Location - Country- South Africa- Location - Province- Western Cape- Location - Town or City- Brackenfell, Cape Town- Purpose of the JobThe purpose of the 2nd Line Support Agent is to timeously and effectively respond to electronic IT user queries...

**Telemarketing Agent** Brackenfell, Western Cape 7560 R11 500 a month - Full-time, Permanent We are an established company based in the Northern Suburbs, specialising in Occupational Health and Safety. Our successful Telemarketing team is expanding and we need YOU!!! - Can you work well under pressure? - Are you driven/self-motivated? - Do you have the...

**Purpose of the Job**: The purpose of the 2nd Line Support Agent is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by Service Desk and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. This...

Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our customers. As a Customer Service Representative, you will be...

**Customer Service Clerk** **Minimum Requirements**: - 5 - 8 years’ experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and able to process large amounts of information. - Must have Grade 12 / Matric - Driver’s license and own...

Job SummaryWe are seeking a highly motivated and experienced Customer Service Specialist to join our team at Time Personnel. As a key member of our front office staff, you will be responsible for providing exceptional customer service, ensuring seamless day-to-day operations, and maintaining accurate records.About the RoleEnsure customers receive prompt and...

**Purpose of the Job**: The purpose of the 2nd Line Support Agent is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by Service Desk and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. This...