Group & Incentives Travel Specialist Luxury Brand

1 week ago

Johannesburg, South Africa HotelJobs.co.za Full time

**Exciting Opportunity for a Groups & Incentives Travel Specialist**

Kendrick Recruitment is on the hunt for a dynamic **Groups & Incentives Travel Specialist** to join a globally renowned luxury brand based in **Sandton, Johannesburg**. Are you passionate about creating unique, tailor-made group itineraries and providing world-class service to clients? If you’ve got a flair for designing unforgettable travel experiences, we want to hear from you

**Key Responsibilities**:

- Crafting creative, out-of-the-box itineraries for leisure groups (bonus points for incentive-specific experience).
- Managing group bookings from quote to finalisation, ensuring budgets and expectations are met.
- Proactively selling the best products and services to meet the specific needs of each group.
- Coordinating and communicating seamlessly with agents, guests, suppliers, and colleagues.
- Upholding &Beyond’s values**:Care of the people, care of the land, care of the wildlife**.
- Occasionally travelling with groups or conducting site inspections with agents/guests.

**Requirements**:

- At least **3 years of experience** in touring groups, with a strong understanding of group policies.
- Expertise in **Tourplan** or a similar booking system.
- In-depth geographical, logístical, and product knowledge of South Africa, Botswana, Tanzania, and Kenya (additional knowledge of Namibia, Uganda, Rwanda, Zimbabwe, Zambia, and Mozambique is a bonus).
- Strong communication skills, both spoken and written, in **English**.
- Excellent negotiation, customer service, and time management skills.
- Ability to work under pressure while maintaining attention to detail.

**What We’re Looking For**:

- An independent, proactive problem-solver with a "can-do" attitude.
- A methodical, creative thinker with a knack for delivering exceptional customer service.
- High energy, flexibility, and an ability to adapt to changing demands.
- A passion for the travel industry and an eagerness to continuously learn.

**Why Join?**
- Competitive salary based on experience.
- Join a passionate team at one of the industry’s leading brands.
- Opportunity to work in a vibrant and innovative environment.

If you’re ready to bring your **groups & incentives travel expertise** to the next level and make a significant impact in a leading safari brand, we want to hear from you

Let’s make amazing travel happen ✈️

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