Member Liaison Agent

6 months ago


Johannesburg, South Africa National Risk Managers (Pty) Ltd Full time

A Medical Insurance Company based in Benoni is looking for a Goal orientated Confident Individual who will fill the role of a Member Liaison Agent and take responsibility for new large corporate accounts to facilitate a smooth membership take on process and ensure that the minimum membership sign-up counts are reached within each account.

**Tasks**

**Educate members on product**
- Responsible for members’ education on the Affinity Health products
- Responsible for members’ education on the claim’s procedure
- Arranges and facilitates Affinity Health products presentation at members take on stage
- Cross sell and upsell to existing members
- Participate in wellness days
- Facilitates communications and coordinates activities among members
- Planning and coordinating members take on events

**Service current accounts**
- Provide support role to the membership take on process
- Builds and maintains mutually beneficial relationships
- Facilitates communications and coordinates activities among members
- Maintain relationships with all existing members

**Provide Support to Unions and other stakeholders**
- Provide support to the Manager/ National Group Schemes Support Executive
- Builds and maintains mutually beneficial relationships
- Identify business growth opportunities with the view to increase revenue
- Achieve monthly targets and objectives
- Updates management on necessary information with regards to the projects roll out
- Reports to National Group Schemes Support Executive, Corporate Sales Executives on their Groups payment history monthly

**Essential Qualifications**
- Matric
- Sales and marketing qualification

**Essential Experience**
- 2- 5 years’ experience within sales and marketing with a relevant degree/diploma

**Knowledge and Skills**
- Strong telephonic skills
- Excellent communication skills
- Problem solving skills
- Strong objection handling skills
- Demonstrable selling skills
- Time management skills
- Customer-oriented attitude
- Excellent verbal and written communication skills
- Ability to establish and nurture beneficial business relationships
- Negotiation skills with the ability to influence others
- Analytically and mathematically minded analysing data and create reports
- Ability to thrive in a fast-paced and high-pressure environment

**Attributes**
- Confident
- Positive
- Goal orientated
- Flexible and ability to use own initiative to solve complex problems
- Self-motivated
- Ability to work Independently as well as in a team
- Ability to handle pressure
- **Honest**, **Hardworking** and** Humble**

For more information please contact:
**Angelique Hart



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