Senior Sales Support

3 weeks ago

Midrand, South Africa Fidelity Services Group Full time

**Overall purpose of the job**:To effectively and efficiently perform the general administrative functions of the Commercial Sales Manager’s office. This encompasses handling all documentation/correspondence, filing, office admin, Reports, analysis, presentations, travel arrangements, appointments/meetings, visitors, suppliers/customers, and maintain strictest confidentially in all instances.

**Duties & Responsibilities**:

- To coordinate and book all meetings for the Sales Manager with staff, clients and management and one on one with individual staff.
- Take minutes at meetings as and when required.
- Ensure accurate minutes of meetings are recorded either on a daily, weekly or monthly basis
- Ensure that agendas and minutes are distributed timeously
- To maintain the Sales Manager’s diary
- To type correspondence as and when required
- To maintain Sales Managers Filing systems
- To ensure all outgoing documentation/ is distributed
- To screen all documentation/correspondence for the Sales Manager, prioritise it and obtain required information from all departments.
- To answer and screen all calls to Sales manager.
- To coordinate certain Projects with various role players from inception to completion, on behalf of the Sales Manager.
- Consolidating and managing all Sales reporting for the National Sales Team for presentation to the Sales Manager.
- Tracking individual Pipelines on Pulse for the Sales Manager.
- Analysing and escalating concerns on Planners.
- Calculate and report on Closing Ratio’s.
- Analysis of Reports as and when required.
- Knowledge of Pulse / SAP would be advantageous as to assist with Commission queries.
- Assist with Presentations as required by Business.
- Telephonic assistance with any problems/complaints that reach the Sales Manager.
- Give detailed feedback to clients or colleagues as and when required.
- To make travel and accommodation arrangements for the Sales Manager or other managers.
- Ensure that travel and accommodation arrangements are within budget.
- To screen and receive any visitors to the Sales Manager’s office, ensuring clients are comfortable and refreshed
- To carry out any ad-hoc functions which the Sales Manager may require from time to time.
- To assist any staff requiring an appointment with the Sales Manager.

**Minimum qualifications and experience**:

- Matric / Grade 12
- Relevant qualification
- Computer Literate (MS Office, advanced Excel, Word, PowerPoint)
- Minute taking

**Attributes**:

- Action orientated
- Tenacious
- Time Management
- Business Acumen
- Planning and Organizing
- Attention to detail
- Problem Solving
- Interpersonal savvy
- Action orientated

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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