Frontline / Reservations Customer Service Consultant

**Role Purpose**: The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting...

Village N Life is a leading Tourism and Hospitality company based in Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls,...

At Belmond Safaris, we are passionate about offering our guests gracious hospitality in every aspect of their stay with us. We know how much happens behind the scenes to make this magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Maintenance, Finance or Reservations, you’ll be...

At Belmond Safaris, we are passionate about offering our guests gracious hospitality in every aspect of their stay with us. We know how much happens behind the scenes to make this magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Maintenance, Finance or Reservations, you’ll be...

**Job Description: Reservations Assistant** **Location**:Cape Town, South Africa (Main Office) **About Us**: We are a prestigious wine farm, Benguela Cove, nestled just outside of Hermanus in the beautiful Western Cape. Alongside our sister UK properties, Leonardslee Gardens and Estate and Mannings Heath Golf Club, we pride ourselves on offering...

As a Reservations Consultant at Belmond Safaris, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will deliver highly quality and efficient service, ensuring that every guest has an exceptional Safari experience. If you’re looking to develop your skills and be part of the future...

Sun Destinations is a portfolio of carefully selected wildlife areas in Southern Africa, offering supreme safari lodges and authentic bush camps. Our lodges are selected based on their location, owner-managed intimacy, and excellence in wildlife experiences. Our head office is based in Cape Town, South Africa, and we specialise in marketing and reservations...

Key Responsibilities: - Reservation Management: - Provide accurate information about room types, rates, and hotel amenities. - Assist guests in making, modifying, or canceling reservations. - Customer Service: - Offer personalized assistance to guests, addressing their specific needs and preferences. - Handle guest inquiries and concerns in a professional...

A well known Hotel Group is seeking a Reservations Consultant to join their team in the Central Reservations Department in Sea Point Cape Town. **Main duties include but not limited to**: - Verify availability of room types and rates before confirming any reservations - Determine the most appropriate room and rate types, packages and promotions to meet...

Company Overview:We are a vital part of our clients' teams, providing exceptional service and expertise in the hospitality industry. We are passionate about reservations and dedicated to ensuring a seamless and enjoyable experience for our guests from the first point of contact to their arrival at the establishment.Position Overview:We are seeking a...

Role Purpose:The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to...

**Job Duties/Responsibilities will include**: Meet /greet clients professionally Attention to clients’ needs professionally Deal with queries and complaints Give customer feedback Manage front office - housekeeping Manage consumables Administration related to project finance/costing/budgets Arrange events/functions Responsible for Switchboard,...

We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls, reservations and quotations for all properties within the group through the Travel Support Channel platform. **Minimum requirements** - Matric - Accommodation certificate / Hotel School Diploma is advantageous - Minimum 2 years...

We are an established short-term rental agency based in Bloubergstrand. Our proactive and dynamic team manages a growing portfolio of short-term holiday rentals along the West Coast and Atlantic Seaboard. As we expand our property portfolio, we would like to welcome a hardworking and goal orientated Reservations Consultant to join our team. This position...

Reservations Consultants are responsible for all calls, reservations and quotations for all properties within the Village & Life portfolio through the_ Travel Support Channel platform_. **MINIMUM REQUIREMENTS** - Grade 12 or equivalent - Qualification in Hospitality and Tourism (advantageous) - Minimum of 2 years experience in the same or similar position -...

A leading company in the brand enhancement and print industry, is seeking a dynamic and experienced individual to join their team as a Customer Services Consultant. They are committed to delivering superior service and value to their clients, and are looking for a professional who shares their dedication. **Educational Requirements**: - Matric with...

Our client based in Cape Town specialise in private villa rentals, offering an extensive array of handpicked properties. Their focus is luxury villas and other beautiful properties located throughout Southern Africa and they are looking for an experienced Reservations Consultant to join their team.Reservations and Guest Relations:Assisting with...

Job Posted: 23-Jan-2024 - Location: Cape Town **English & Russian Speaking.** A number one wholesaler in the world for luxury resorts in the Maldives and Seychelles and recently started selling South Africa and UAE. Based in the UK, Dubai, Maldives, Seychelles and South Africa. As the company continues to grow in South Africa, they are looking for an...

**Administration** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: Webhelp in in search for a frontline receptionist to join our team as our Claremont Receptionist (Senior Frontline Administrator) representing the company. As a global BPO with international clients and a staff of innovators, we are looking for someone who...

To maintain excellent customer relationships through effective service delivery; to assist Account Managers with daily tasks with the objective of retaining and growing the defined portfolios. To actively resolve all client queries that have been escalated to Service Consultant within a reasonable timeframe and to actively identify leads for respective Key...