Senior Sales Development Representative
1 week ago
**What We're Looking For**:
The Senior Sales Development Representative's primary goal is to generate interest in our product offering with companies that result in live and phone-based meetings for our Business Development Managers. This will be achieved through a combination of inbound and outbound efforts, targeted account outreach based on industry insights, thorough prospect communication, and personalized messaging.
The Senior Sales Development Representative is the first point of contact for inbound leads, including University Partner referrals and 'Bronze' level clients. They will take ownership of completing immediate sales, sharing onboarding information and scheduling meetings with the relevant Business Development Manager.
This role requires persistence, creative problem solving and a proactive, ambitious approach to B2B selling. This person will work closely with marketing, sales and sales operations to maximize deal closing efficiency.
The Senior Sales Development Representative should feel comfortable managing a high volume of leads at any given time and have sound judgment under pressure while maintaining a high level of customer service. The role requires meticulous attention to detail while ensuring effective use of time to meet SLAs.
**Responsibilities Include, But Are Not Limited To**:
Lead Generation and Qualifying:
- Research and qualify marketing generated leads.
- Identify prospect's needs and suggest appropriate products/services
- Set up meetings or calls between (prospective) customers and sellers
- Record all activity and maintain database accuracy
Sales support:
- Work closely with other teams to develop account intelligence, relationship maps, and use case opportunities through direct account engagement and insight tools
- Communicate with customers, making outbound calls to potential customers, and following up on leads
- Understand customers' needs and identify sales opportunities
- Build long-term trusting relationships with prospects to qualify leads as sales opportunities
- Keep up with product and service information and updates to accurately describe features of products and services
- When required, support small Inbound, 'Bronze' level clients and UP referral clients
- Achieve opportunity and sales targets
- Report on weekly, monthly, and quarterly results
**Things That Should Be In Your Background**:
- 3 - 4 Year Marketing or Sales related qualification, preferred
- 2 - 3 Years sales development or account management experience in a B2B environment - preferably SAAS technologies; IT; or online education
- Experience dealing with, and successfully, influencing high level/C-suite executives
**Other Attributes That Will Help You In This Role**:
- Ability to multitask, manage projects and work under pressure
- Excellent interpersonal, leadership, negotiation skills and creativity
- New business development experience
- Excellent verbal and written communication skills
- Basic data analysis skills
**About **2U** **Inc**. (NASDAQ: TWOU)**
2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.
**2U** Diversity and Inclusion Statement**
2U is an Equal Opportunity Employer that is committed to diversity and inclusion. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.
**Why It's **Great** to Work at **2U**
2U Cape Town offers a high-energy work environment that's both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with coffee from our in-house barista. We have other in-house perks like subsidised healthy meals, a gym with free yoga sessions and social events all year round. We celebrate special milestones like birthdays and workaversaries, truly showing that #RelationshipsMatter.
**Benefits**
2U Cape Town offers a comprehensive benefits package:
- 2 complimentary Getsmarter short courses per year
- Subsidised medical aid with Discovery
- 4% 2U contribution towards Discovery Life Pension Fund and Group
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