Team Leader: Cloud

15 hours ago


Randburg, South Africa Tracker South Africa Full time

**Position Summary**:
**Industry**:IT & Internet**Job category**:Others: IT and Telecommunication**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**:
TRACKER requires the services of a Team Leader: Cloud & Software based in the IT Department in our Head Office. The incumbent will be responsible to manage the Tracker Software Technology and Cloud Infrastructure

**Job description**:

- Manages enterprise cloud engineering team, recruiting, and mentoring the members of the team, both technically and for career growth
- Provides technical oversight across systems and architectures, with an emphasis on reliability, architecture, and automation
- Provides a holistic view of the production environment for both technology and business management, working closely as a trusted partner with development team leaders
- Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution
- Communicates status to development teams, ensuring outstanding issues are tracked to closure, both for remediation and long-term resolution
- Requires awareness of audit and compliance related issues
- Contributes to formulation of strategies for network growth and stability
- Champion initiatives to enable high availability for Business-As-Usual which includes monitoring, failover and resiliency
- Ability to handle incidents, problems and change at a global enterprise level
- Responsible for delivery of results which directly impacts the development teams

**Minimum requirements**:

- A Bachelor's degree or Equivalent IT Qualification or Diploma
- Mandatory Microsoft Training and Certifications:

- AZ-104
- AZ-500
- Experience and product specific training as it relates to the role and technologies in use
- ITIL
- CobIT
- Minimum 5 Years Working Experience
- 2 years of experience managing people in a technical environment.
- 2 years’ experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7
- 5 years of experience as a System and Cloud Administrator (experience in Microsoft license management).
- Willing to work extended hours
- Willing to travel
- Standby is a requirement
- Analytical Thinking
- Good Judgment
- Strategic Thinking
- Results orientation


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