Manager: IT Systems

3 days ago

Randburg, South Africa Tracker South Africa Full time

**Position summary**:
**Industry**:IT & Internet**Job category**:IT and Telecommunications**Location**:Randburg**Contract**:Permanent**EE position**:Yes**About our company**:
**Introduction**:
**Job description**:
**KEY DUTIES AND RESPONSIBILITES**:

- Manages enterprise cloud engineering team, recruiting, and mentoring the members of the team, both technically and for career growth.
- Provides technical oversight across systems and architectures, with an emphasis on reliability, architecture, and automation.
- Provides a holistic view of the production environment for both technology and business management, working closely as a trusted partner with development team leaders.
- Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.
- Communicates status to development teams, ensuring outstanding issues are tracked to closure, both for remediation and long-term resolution.
- Requires awareness of audit and compliance related issues.
- Contributes to formulation of strategies for network growth and stability.
- Champion initiatives to enable high availability for Business-As-Usual which includes monitoring, failover, and resiliency.
- Ability to handle incidents, problems and change at a global enterprise level.
- Responsible for delivery of results which directly impacts the development teams.
- **Servers (on-premise and cloud)**:

- Management of servers
- Ensure that servers have the appropriate anti-virus installed and up-to-date.
- Ensure that user access to the servers is managed and limited.
- Ensure that server data is backed-up as agreed with the appropriate business owner.
- Ensure that servers are monitored for performance and uptime.
- **Active Directory (on-premise and Cloud - i.e. Azure)**:

- Configure Active Directory and DNS Architecture.
- Create, remove and modify Active Directory Users.
- Management of the Active Directory implementation.
- Ensure that procedures for adding, changing and removing resources from AD are created and implemented.
- Ensure that access restrictions are regularly reviewed for completeness.
- Ensure that backups of the implementation are implemented.
- Monthly Active Directory Clean-ups.
- Ensure Active Directory Replication.
- Management of Group Policy.
- Management of Active Directory integration with other Microsoft domains.
- **Databases**:

- Management of the company's databases.
- Ensure that the database is monitored for performance and integrity.
- Ensure that preventative maintenance is scheduled and implemented on a regular, timely fashion.
- Ensure that user access to the databases is managed and regularly reviewed.
- Ensure that only authorised changes are made to the databases.
- Ensure that all databases are backed up as agreed with business and system owners.
- Manage high availability on key databases.
- Ensure stable and reliable performance from all databases.
- Monitor Disk usage of Databases.
- **Disaster Recovery**:

- Ensure All critical Business systems are replicated at DR.
- Ensure All recovery systems are replicated at DR, including Infrastructure, DB replication and Software.
- Manage Infrastructure DR Plan.
- Manage DR Datacenter availability and stability.
- Manage DR connectivity.
- Manage DR capacity.
- **Application Server**:

- Define and regularly review a SLA with affected business users.
- **Software Licensing**:

- Manage Microsoft Licensing.
- Manage Oracle Licensing.
- Manage Ad-hoc software licensing (non-MS and Oracle).
- 6-monthly Licensing reconciliations.
- Manage Software Library.
- Manage Software support contracts.
- Manage software upgrades when licensing provides an upgrade path.
- **Anti-Virus**:

- Create and / or regularly update an antivirus procedure and policy.
- Ensure compliance of all devices against the antivirus procedure and policy.
- **Security**:

- Third Party access policy.
- Perform regular risk assessments.
- Address risks identified by risk assessments.
- Create and / or regularly update the operation manuals that define operating procedures for Tracker Server and Cloud Environments.
- Create and / or regularly update the procedures for monitoring information systems facilities.
- Manage the various device and system logs.
- Create and / or regularly update the procedures for data encryption.
- Create and / or regularly update the procedures for use of external storage medium.
- Create and / or regularly update the procedures for information exchange with external entities.
- Create and / or regularly update the policy and procedures for password management.
- Create and / or regularly update the policy and procedures for user access, permitted operations and monitoring of operations.
- Create and / or regularly update the policy and procedures for mobile computing system usage.
- **Operating Systems**:

- Ensure all Oss are licensed.
- Ensure all

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