Retentions Agent

3 months ago


Umhlanga, South Africa Rewardsco (Pty) Ltd Full time

**Key Responsibilities**:

- Engage with existing customers to offer retention options and customized solutions based on their needs and preferences.
- Use Siebel and C3D systems efficiently to manage customer accounts, process requests, and resolve issues promptly.
- Maintain a thorough understanding of our product and service offerings, ensuring accurate information is presented to customers.
- Meet or exceed set retention targets and contribute positively to the overall team's performance.
- Proactively handle customer complaints or escalations, demonstrating strong problem-solving skills and finding appropriate resolutions.
- Ensure compliance with company policies and procedures, as well as legal and ethical standards.

**Minimum Requirements**:

- Minimum **6 months recent local mobile retentions** experience
- Proficiency in using **Siebel and C3D systems** is essential.
- Proven track record in achieving sales and retention targets.
- Clear criminal record.

T's & C's apply


  • Retention Agents

    3 months ago


    Umhlanga, South Africa Rewardsco (Pty) Ltd Full time

    **REWARDSCO **is **HIRING **and We are looking for **skilled Retention Agents **for our local campaign We offer a **lucrative salary **of **R8000** for experienced agents **Why work for us?** We offer: - A Base salary of **R 6000 + R2000** attendance bonus - This is increased to a further R 500 attendance bonus after month 3 - ** Awesome incentives** and...

  • Retention Agents

    3 months ago


    Umhlanga, South Africa Rewardsco Full time

    **Job Details**: - Division Rewardsco Sales- Business Unit Outbound- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Sales- **REWARDSCO **is ** HIRING **and We are looking for **skilled Retention Agents **for our local campaign We offer a **lucrative salary **of **R8000** for experienced agents **Why work...

  • Retentions Agents

    3 months ago


    Umhlanga, South Africa Rewardsco (Pty) Ltd Full time

    Now Hiring: Skilled Retention Agents ** **for Local Campaign! What you get: - Basic salary of R6000 PLUS R2000 attendance bonus. - Awesome incentives and uncapped commission. - Great career growth opportunities. - All staff qualify for FREE* Discovery Flexicare + R5000 funeral cover. - Onsite doctor to take care of your medical needs. - In-house...

  • Retentions Agents

    2 months ago


    Umhlanga, South Africa Rewardsco (Pty) Ltd Full time

    Now Hiring: Skilled Retention Agents** **for Local Campaign! What you get: - Basic salary of R6000 PLUS R2000 attendance bonus. - Awesome incentives and uncapped commission banked weekly. - Great career growth opportunities. - All staff qualify for FREE* Discovery Flexicare + R5000 funeral cover. - Onsite doctor to take care of your medical needs. -...

  • Retentions Agent

    3 months ago


    Umhlanga, South Africa Rewardsco Full time

    **Job Details**: - Division Rewardsco Sales- Business Unit VC Saves- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Sales- **Key Responsibilities**: - Engage with existing customers to offer retention options and customized solutions based on their needs and preferences. - Use Siebel and C3D systems...

  • Retentions Agents

    3 months ago


    Umhlanga, South Africa Rewardsco (Pty) Ltd Full time

    **Key Responsibilities**: - Engage with existing customers to offer retention options and customized solutions based on their needs and preferences. - Use Siebel and C3D systems efficiently to manage customer accounts, process requests, and resolve issues promptly. - Maintain a thorough understanding of our product and service offerings, ensuring accurate...

  • Retentions Agents

    3 months ago


    Umhlanga, South Africa Rewardsco Full time

    **Job Details**: - Division Rewardsco Sales- Business Unit VC Saves- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Sales- **Key Responsibilities**: - Engage with existing customers to offer retention options and customized solutions based on their needs and preferences. - Use Siebel and C3D systems...


  • Umhlanga, South Africa Rewardsco (Pty) Ltd Full time

    We are seeking a skilled **Retentions Team Manager** for the Customer care. This individual will manage daily processes, monitor resources, report real-time daily stats and issues to the Retentions Manager, motivate, coach, lead and drive positive agent behaviour. In addition, the successful incumbent will be responsible for driving both individual and team...


  • Umhlanga, South Africa Rewardsco Full time

    **Job Details**: - Division Rewardsco Sales- Business Unit Customer Care- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area ManagementWe are seeking a skilled **Retentions Team Manager** for the Customer care. This individual will manage daily processes, monitor resources, report real-time daily stats and...


  • Umhlanga Rocks, South Africa CareerBox Full time

    Matric - ID original - Resume - Bank statement - 6-12 Months work experience (Sales, CS & Retentions) - 1 year work experience (retail) - Well spoken - Good communications/ computer skills - Good articulation - Work in a fast-paced environment - Incentives, Commission and Night shift allowance offered - PEN - Please certify the documents Pay: Up to...

  • Outbound Sales Agents

    2 weeks ago


    Umhlanga, South Africa GBS Full time

    At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. **On Target Earnings of...


  • Umhlanga ,Durban, South Africa Talksure Full time

    At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. On Target Earnings of R 9...


  • Umhlanga Rocks, South Africa Pronel Personnel Full time

    Well established real estate concern, specializing in the brokerage of premium residential property and commercial real estate are looking for an experienced Team Leader / Manager to join their team, based in Umhlanga. **Previous experience within real estate is essential.** **Requirements**: - Knowledge of Property Practitioners Act - Knowledge of Offer...

  • Express Agent Ahl

    1 month ago


    Umhlanga, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • Fica Specialist

    3 months ago


    Umhlanga, South Africa iKhokha Full time

    **Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

  • Fica Specialist

    3 months ago


    Umhlanga, South Africa iKhokha Full time

    **Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. The...

  • Fica Specialist

    3 months ago


    Umhlanga, South Africa iKhokha Full time

    **Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. The...


  • Umhlanga, South Africa Talksure Full time

    About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly motivated and skilled sales specialists has a proven track record of...


  • Umhlanga, South Africa Migarda Investments - Telkom Mobile Express Full time

    Position: Sales Consultant Location: Oceans Mall, KwaZulu Natal Telkom Express is looking for highly capable sales consultants to fill roles in the above mentioned stores with a minimum of 1 year sales experience & 1 year cellular experience. Must be mature, hardworking, a team player, self-motivated, target driven, honest, neat, reliable and...

  • Fica Team Leader

    3 months ago


    Umhlanga, South Africa iKhokha Full time

    **Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work...