Collections Specialist

3 weeks ago


Johannesburg, South Africa Mimecast Full time

Collections Specialist

We're your dream finance team

In this 6 month contract role you will be responsible for facilitating the communication and relationship building necessary to collect the invoices due from client within specified payment terms.

What you'll do
- Actively manage a list of customer accounts to ensure payment is received on time. This includes facilitating daily collection calls and/or electronic correspondence with clients while ensuring acceptable level of delinquency for assigned accounts.
- Provide customer assistance relating to collection issues and refunds
- Process and review account adjustments, resolve client discrepancies and short payments
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
- Enlist the efforts of sales, customer service, and management when necessary to assist in the collection process
- Provide excellent and considerate service to customers, partners and other departments within the Company
- Assist with metrics reporting and other cash and credit related reconciliations

What you'll bring
- Corporate Collections experience
- Knowledge of Billing and Collections procedures
- Accounts Receivable experience
- Goal oriented and strong attention to detail
- Commitment to excellent customer service
- Excellent written and verbal communication skills
- Excellent organizational and problem-solving skills
- Ability to prioritize and manage multiple responsibilities
- Ability to work independently and in a team environment
- Proficiency with MS Office suite
- Netsuite experience or comparable ERP system preferred

What we bring

We do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly - and outstandingly. We’re big on honesty because it makes us better. We’re empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That’s The Mimecast Way

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.


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