Learning & Capability Manager (Commercial)

4 months ago

Cape Town, South Africa Philip Morris International Full time

We are searching for a Sales Capability Manager with experience in spearheading Learning and Development strategies within the Commercial/Sales function. In this key role, you will introduce new skills, shape the future of our work, and empower our teams to thrive in a fast-paced, dynamic environment. If you have a passion for leading learning innovation and building successful sales teams, this opportunity could be an excellent fit for you

**Your day to day**

**Organizational Assessment & Training Evaluation**
- Continuously assess organizational needs for both soft and hard skills, as well as leadership and capability development.
- Deploy effective evaluation tools to measure the relevance and impact of development initiatives, ensuring they enhance employee engagement and skill growth.
- Enrich your evaluations by incorporating data, important metrics, and statistical analysis.
- Stay updated on the latest evaluation methods to ensure continuous improvement.
- Establish clear performance benchmarks for training programs and ensure alignment with global deployments.

**Learning Strategy & Planning**
- Contribute to the development of organizational training strategies aligned with business goals, fostering long-term growth and a competitive edge.
- Incorporate local and functional business priorities into learning and development plans.
- Design learning offerings that support the creation of a highly professional, agile, and successful organization with long-term potential.

**Deployment & Resource Allocation**
- Ensure learning programs are delivered in a timely and relevant manner by tracking their implementation and pivoting as needed.
- Set high standards for execution excellence, integrating learning initiatives into daily business activities for maximum impact.
- Allocate resources wisely to ensure critical learning elements are well-supported and budgeted for.
- Monitor budgets to ensure cost-effective use of company resources.

**Training & Development Platform Design and Continuous Development**
- Design, test, and implement tailored training solutions based on organizational assessments and transformation stages.
- Continuously seek new learning solutions by monitoring trends in local and international markets.
- Streamline processes for selecting, assessing, and collaborating with training providers.
- Encourage collaboration across different teams and markets to promote the sharing of standard methodologies.

**Transformation Support**
- Build platforms for new ways of working, sharing findings across the organization to facilitate business transformation.
- Assess the efficiency of these platforms to ensure standard methodologies are chosen and implemented.
- Introduce innovative tools and formats to encourage knowledge sharing around transformation efforts, ensuring learning formats are engaging and impactful.

**Management Support**
- Provide expert support to management on the development and implementation of customized learning solutions.
- Act as a liaison between regional and central teams to test and provide feedback on new solutions and tools.

**Team Development**
- Lead and motivate your team to foster continuous professional growth and a culture of learning.
- Offer regular feedback and coaching to ensure your team is continuously developing and contributing to organizational success.
- Create a culture of upskilling and knowledge sharing within your team.

**Practices & Procedures**
- Uphold the highest standards of integrity, ensuring all learning materials and programs align with applicable laws and company policies.
- Ensure compliance with all company policies and procedures related to training, development, and new initiatives.
- Keep your team informed of relevant policy updates and ensure 100% adherence to company practices.

**What You’ll Bring to the Role**:

- 5-10 years of experience in sales capability development, with a proven record of delivering impactful learning strategies in global or multinational environments.
- Proficiency in developing and implementing learning programs for sales teams, with strong knowledge of modern instructional design and capability-building methodologies.
- Experience in FMCG or a related industry is a plus.
- Strong forward-thinking mindset, with the ability to define and implement learning strategies that anticipate future business needs.
- Exceptional communication, coaching, and influencing skills with the ability to work cross-functionally and build partnerships
- A passion for driving cultural transformation and building hard-working teams.
- Must be willing to travel from time to time

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