Franchise Manager

2 weeks ago


Johannesburg, South Africa PG Glass Full time

**PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic® chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance claims. PG Glass fit only genuine Shatterprufe®, Safevue®, OE glass, Armourplate®, LLumar® and PG SmartGlass® products**

**Main job purpose**

Ensure the adherence and implementation of the Franchise Network Strategy, while maintaining brand identity and ensuring full compliance to the brand standard while growing the Business.

**Main Objective**

Responsible for the implementation of the Franchise Strategy by ensuring full compliance to Franchise legislation and Policies

Manage compliance to Franchise agreements by ensuring branch operating and brand standards are upheld.

Maintain strong relationships with Franchisees in order to ensure that obligations are fulfilled

Ensuring financial success and viability of Franchisees by analysing financial statements and addressing concerns related to profitability, targets and budgets as per the Franchise agreement

Ensure effective communication and collaboration between relevant stakeholders by building a strong relationship with the franchisees and acting as a liaison in the resolution of matters.

Successfully implement changes within the Franchise environment by improving and managing the change processes, and communicating as well as training as may be necessary.

**Critical job requirements**

**Qualification(s)**
- Commerce Degree
- Grade 12

**Knowledge**
- Legal Liability
- MS Office

**Skills**
- Effective communication
- Problem Solving

**Experience**
- 8 to 10 year’s relevant experience in franchise, commercial management
- Minimum of 5 years franchise experience in the glass/tyre industry

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you willing to travel?
- Do you have experience as a Franchise Manager overseeing a network of 20+ sites/centres?
- Do you have 5 years Franchise Management experience in the Glass/Tyre industry?
- Do you have a degree? (commerce degree is an advantage)


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