Medical Service Provider Network Agent
3 months ago
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A fast growing company based in Benoni is looking for a Medical Service Provider Network Agent who will Maintain GP provider network data on CRM and retain GP services.
**Key Responsible Areas**
- Recruit doctors in unrepresented areas
- Assist with member and provider queries
- Perform administrative duties
**Tasks**
**Recruit doctors in unrepresented areas**
- Process GP nominations
- Contact and recruit doctors that is not on our Network
**Assist with member and provider queries**
- Attend to all incoming provider network calls
- Confirm member benefits
- Resolve radiology and pathology queries
**Perform administrative duties**
- Update and maintain provider’s information/ details on CRM
- Update network list weekly
- Maintain GP records
- Conduct and submit periodic reports
**Essential Qualifications**
- Matric or equivalent
**Essential Experience**
- Minimum 2 years call/ contact centre/ customer care
**Desirable Experience**
- Medical / insurance background experience
- Claims administration experience/ Primary Health-care administration
**Other requirements**
- Afrikaans advantageous
**Knowledge and Skills**
- Problem solving skills
- Excellent verbal and written communication skills
- Computer literacy: MS word, Excel and Outlook
- Excellent interpersonal skills
- Excellent organizational skills
**Attributes**
- Enthusiastic
- Innovative
- Energetic
- Customer orientated
- Results -orientated
- Ability to work in a team or individually
- Honest, Hardworking and Humble
Maintain GP provider network data on CRM and retain GP services
- For more information please contact:
**Angelique Hart
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