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Demand Support

4 months ago

Durban, South Africa Workwear Depot Full time

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention, and our people are driven to create solutions for peak performance and a better life.

The Demand Support is responsible for ensuring that all the administrative processes are coordinated effectively within the Demand Team. He/she will oversee all system processing, including checking that all transaction processing is up to date, and accurate and that all documents are correctly filed.

**The main responsibilities of the role include**:

- Working closely with the Demand Team to support their day-to-day administration requirements.
- Accurately capturing purchase orders and Supply Chain Transfers daily to ensure all transactions are up-to-date and accurate.
- Working closely with our suppliers, looking at ways to effectively balance supply and demand.
- Working on different internal systems, including Syspro and our in-house uniform ordering system.

**The experience we’re looking for**:

- 1-2 years’ experience in a similar role.
- Computer literate in MS Office with very good Word, Excel, and Outlook skills.
- Previous work experience or knowledge involving capturing purchase orders.
- Excellent administration skills.
- Experience with working on an ERP system, with Syspro in particular.
- Well-spoken with an excellent telephone manner.

**The type of personality that will excel**:

- Someone who works quickly and accurately and shows attention to detail in their work.
- Someone who has the right attitude and is willing to learn.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- An alert professional, who works in an organised manner.
- Understands the critical importance of addressing customer needs knowing that follow-up time is of the essence.