National Operational Support Agent

6 months ago


Durban, South Africa The Woodford Group Full time

The Woodford Group

Opportunity: National Operational Support Agent - KZN

Join Our Team: Are you an organised, agile individual passionate about providing operational support at a national

level? We are looking for three proactive and skilled National Operational Support Agents to join our dynamic team,

working out of the Head Office Control Room in KZN.

Position: National Operational Support Agent Location: Springfield Park - KZN

**Salary**: R10K - R15K Start Date: Urgent Start

Operational Support:
Provide efficient and effective operational support across the nation. Handle logístical planning and multitasking in a

fast-paced environment.

Communication:
Ensure excellent telephone manners and communication skills to manage inquiries and provide support effectively.

Technical Proficiency:
Utilise PC skills to manage multiple integrations, ensuring above-average competency in handling software and systems.

Initiative:
Act as a self-starter who can follow through with tasks without direct supervision. Become the enabler/expediter within

the team.

Shift Work:
Be prepared to work in shifts as required by the operational demands of the HO Control Room.

Communication Skills:
Excellent verbal and written communication skills are essential.

Logistical Planning:
Demonstrated ability in logístical planning and the capacity to multitask effectively.

PC Skills:
Above-average PC skills, with the ability to handle multiple integrations and software efficiently.

Self-motivation:
A strong sense of initiative and the ability to follow through on tasks independently.

Shift Flexibility:
Willingness to work on a shift basis, adapting to the operational needs of the Control Room.

**Experience**:
Previous experience in a support role is advantageous but not mandatory.

If you meet the specified criteria and are ready to take on a challenging yet rewarding role, please submit your CV to

Key Responsibilities:
Qualifications:
Ability to Commute:

- Durban, KwaZulu-Natal (required)

Ability to Relocate:

- Durban, KwaZulu-Natal: Relocate before starting work (required)


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