Payments Head

6 months ago


Johannesburg, South Africa Citi Full time

The Payments business is a key strength and differentiator for Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years. The Payments business intermediates and processes flows generated by Corporates, Banks, Financial Institutions and Governments.

The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi’s Payments business market leading and amongst the largest in the industry. It is one of Citi’s Treasury and Trade Service (TTS) most important business lines.

This role will be responsible for managing, developing, and growing our Payments business in the Sub-Saharan Africa (SSA) region. This is a leadership role, working closely with partners including FX and Sales teams, and leading a team of payments professionals in the SSA cluster.

**Development Value**:

- Acquire an understanding of interdependencies across TTS, FX and fintech partners.
- Develop understanding of global and regional payment markets, industry evolution and growth opportunities.
- Lead the evolution and delivery of a reimagined Citi offering globally with exposure to alternative payment methods.
- Develop a strong internal network through interaction with multiple business partners, senior management, and functions globally.
- Managing complexities through a role within a multifaceted product that delivers payments in 200 countries for multiple client segments.
- Manage a high performing and dynamic team in a high paced environment.

**Responsibilities**:

- This role is key to defend and grow Payment Revenues in SSA
- Define and drive strategy to future-proof SSA Payments business involving digital receivables, wallets, CBDC which are key for success in these SSA markets
- The role will also focus on identifying and driving incremental Fee income across Corp and FI segments
- Act as a Senior in engagements with key clients
- Proactively engage and take direct ownership and risk and control challenges in SSA
- Directly own and manage Risk and Control processes, proactively
- Deliver a superior client experience driving Voice Of Client scores, reduce manual activity
- The Product Performance Management Group manager leads the overall performance of a given product suite and monitors performance drivers for the products and portfolios
- This position leads a team that is responsible for the ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
- Ensure sales and relationship managers are trained, and ready to identify client needs, and proposes solutions in line with business objectives
- Shape and implement performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions
- Partner closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities
- Gather market intelligence and develops sophisticated market sizing studies to identify the attractiveness of particular markets segments and product offerings
- Define and analyzes sector trends, opportunities and issues
- Represent customer needs and provide strategic direction on product development features, functionality and overall competitiveness
- Build consensus and awareness of value proposition throughout the organization and key partners
- Ensure products are well represented in the distribution channel and to drive various initiatives for growth in specific verticals
- Create business cases that will drive investment decisions
- Develop and enhances the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally
- Collaborate with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients
- Produce sector-specific marketing material that will arm sales force with the tools necessary to grow Citi’s business
- Analyze product specific P&L's to ensure goals are being met

**Qualifications**:

- 12+ years of experience, including 8-10+ years' managerial experience
- Demonstrated experience in Product Management and/or Product Development discipline
- Proven track record of success in positions requiring financial acumen
- Experience with and confidence in delivering presentations to clients and senior managers
- Prior ownership and management of a P&L
- Advanced judgment and in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions
- Deep, broad and diverse functional experience (e.g., marketing, product development and analytics) with a track record of driving business innovation and



  • Johannesburg, South Africa BankservAfrica Full time

    **Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.**: - Job Title- Head Real Time Payments- Location- Selby - Johannesburg, GP 2001 ZA (Primary)-...

  • Payments Manager

    8 months ago


    Johannesburg, South Africa Initiate international Full time

    Are you a **Payments Manager** in **Johannesburg** who is ready for an exciting new **job** opportunity? Operating at the forefront, our client plays a pivotal role in managing the intricate processes associated with onboarding and the ongoing administration of player payment solutions within their online casino platform. Their mission is clear: to ensure...

  • Head of Growth

    6 months ago


    Johannesburg, South Africa Pillango Placements Full time

    **Gauteng**, JHB - North** **R 1200000 - R 1400000 Annually Cost To Company** - Our client is a leading player in the South African payment solutions industry. They are dedicated to revolutionizing the way payments are made and driving financial inclusion. As part of their expansion strategy, a dynamic and visionary Head of Growth for Africa is required to...


  • Johannesburg, South Africa South African Bankers Services Company Pty Ltd Full time

    **Job Description**: BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties. **PURPOSE** You will work with teams (not limited to)...

  • Payments Product Head

    6 months ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To build and develop a high-performing team of Product Managers and Product Development Specialist, with accountability for the development, delivery and performance of payments products. - Drive the development and launch of new payments products, solutions, projects and initiatives, in order to grow key market segments and achieve business...

  • Payments Manager

    8 months ago


    Johannesburg, South Africa Best Recruitment Full time

    In line with our Client's rapid expansion and sustained growth, we are actively seeking a dynamic individual to assume the role of Payments Manager within the iGaming sector. The primary focus of this role is to guarantee a seamless player deposit and withdrawal experience while ensuring compliance with regulations and industry best practices. Reporting...

  • Payments Manager

    8 months ago


    Johannesburg, South Africa Initiate international Full time

    Are you a **Payments Manager** in **Johannesburg** who is ready for an exciting new **job** opportunity? Operating at the forefront, our client plays a pivotal role in managing the intricate processes associated with onboarding and the ongoing administration of player payment solutions within their online casino platform. Their mission is clear: to ensure...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To coordinate and drive enterprise-wide strategic payments topics, and where applicable, design and implement appropriate, rigorous and sustainable solutions linked to strategic decisions, through effective understanding of customer needs and collaboration across product houses, business units and segments. - Assist Payments Head with...

  • Head of Operations

    2 months ago


    Johannesburg, South Africa Yellosa Full time

    The Head of Operations is the driving force behind our client’s business’s daily operations, orchestrating the flawless delivery of exceptional products and services. You will conduct a symphony of efficiency within their platform, harmonizing customer satisfaction with ambitious business objectives. Behind the scenes, you masterfully navigate...

  • Head of Sales

    6 months ago


    Johannesburg, South Africa Frank Consult Full time

    Join our client's dynamic team as they seek a Head of Sales to drive growth and innovation in the ever-evolving digital payments landscape. This is an opportunity to lead a high-performing team and shape the future of payments in South Africa. As the Head of Sales, you will play a pivotal role in formulating and executing our client's customer growth...

  • Head of Sales

    7 months ago


    Johannesburg, South Africa Frank Consult Full time

    Join our client's dynamic team as they seek a Head of Sales to drive growth and innovation in the ever-evolving digital payments landscape. This is an opportunity to lead a high-performing team and shape the future of payments in South Africa.As the Head of Sales, you will play a pivotal role in formulating and executing our client's customer growth...

  • Head of Sales

    7 months ago


    Johannesburg, South Africa Frank Consult Full time

    Join our client's dynamic team as they seek a Head of Sales to drive growth and innovation in the ever-evolving digital payments landscape. This is an opportunity to lead a high-performing team and shape the future of payments in South Africa.As the Head of Sales, you will play a pivotal role in formulating and executing our client's customer growth...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • Country Manager

    3 months ago


    Johannesburg, South Africa Initiate International Full time

    Job DescriptionAre you passionate about transforming the payments landscape? Do you thrive in dynamic environments where you can lead from the front and make a tangible impact? Our client is on the hunt for a trailblazing Country Manager to shape the future of payments in South Africa and beyond. This is your chance to be a key player in a rapidly growing...


  • Johannesburg, South Africa St Stithians Full time

    **The requirements for this position are**: - Secretarial Certificate / Diploma or equivalent - Minimum 5 -7 years working experience, with at least 3 years in a similar position working with an executive leader - Experience in working in an educational institution would be a distinct advantage - Advanced working knowledge of Microsoft Office (Outlook,...

  • Head of Finance

    6 months ago


    Johannesburg, South Africa The Perfect Placements Full time

    Our clients, a supplier of fresh produce is looking for an experience **Head of Finance and Accounts** to join their team. The Chosen applicant will oversee preserving the business’s financial stability. This will be accomplished through allocating the company’s financial resources, planning, and controlling the budget. **Responsibilities include but...

  • Systems Analyst

    6 months ago


    Johannesburg, South Africa Be Different Recruitment Full time

    One of our clients in the banking sector, based in Johannesburg is urgently looking for a Systems Analyst to be responsible to convert business initiatives into world class IT Solutions, the systems analysis and design efforts will extend to both existing and/or new systems and databases. The systems analyst is responsible to research problems, plan...

  • Head of Finance

    6 months ago


    Johannesburg, South Africa Smith Garb Full time

    Gauteng, JHB - Northern Suburbs - R 900 000 - R 1 000 000 Annually Cost To Company Property, Asset and Fund Management concern based in the North has an opportunity for a Head of Finance in Operations. This is a Senior Financial Manager role, with a requirement for a minimum of 5 years experience in a Senior Management role. The main focus of the role will...


  • Johannesburg, South Africa BankservAfrica Full time

    **Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.**: - Job Title- Manager Product Real Time Payments- Location- Selby - Johannesburg, GP 2001 ZA...


  • Johannesburg, South Africa South African Bankers Services Company Pty Ltd Full time

    **Job Description**: BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties. **PURPOSE** This role forms part of the RPP Business...