Assistant General Manager
1 day ago
**Qualifications & Requirements**:
- Valid RSA Driver's License
- Exceptional Guest Relations skills
- Ability to manage staff
- Understanding and ability to manage the different departments
- Ability to plan ahead and problem solve
- Financial experience in budget control, stock takes and stock control
**Experience**:
- Previous experience in a Big 5 reserve and 5-star lodge is necessary
- ResRequest experience will be beneficial
Package
- Accommodation (unfurnished)
- Meals while on duty
- 21 days on 7 days off work cycle
- 15 days annual leave
- Provident Fund
**Responsibilities**:
**Responsibilities include but are not limited to**:
- Meticulous in all aspects of managing the lodge
- Managing, Overseeing and Disciplining Staff
- Staff training and development
- Assisting the marketing manager to get content for social media
- Hosting Duties
- Allocation of Airport Transfers
- Little paws program
- Assistance around the lodge in other departments if needed
- Acting as relief general manager between lodges
Staff Management
- Wage costs and staff welfare
- Staff discipline
- Staff training
Financial
- Budget control and ensuring budgets are maintained
- Stock control and stock takes
- Daily cash up and petty cash control
Rooms Division
- Manage the housekeeping and front office departments in conjunction with your HOD
- Ensure the lodge maintains the required standards aesthetically
- Food and Beverage and Kitchen
- Ensure costs are maintained as per the required standard
- Assist with Events planning and execution
- Assist with menu planning and cost control
Attributes
- Mature and responsible
- Well-spoken, well-groomed and presentable
- Strong leadership capabilities
- Positive attitude and approach toward teamwork
- Hands-on approach towards the guest experience
- Ability to take initiative and problem solve
- Excellent guest interaction skills
- Passionate and pro-active towards personal growth and training
- Sober Habits, NO DRUGS
Remuneration R18000 to R22000
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