In-house Customer Service Agent
2 weeks ago
**The Employer: A leading and established privately owned Freight Solutions/Logistics Company**
**Location**: Airport City, Cape Town
**Salary**: R8000 - R10000 pm depending on experience
**Contract: November 2023- March 2024**
**Requirements**:
- Able to work shifts
- Valid code 8 license (Code 10 an advantage)
- Completed Matric
- Tertiary qualification is an advantage.
- Excellent telephone skills
- Geographical knowledge of SA
- Freightware and online management system an advantage
- Proven customer service experience
- POD’s experience
- PC Experience (Outlook/Word/Excel)
- Customer focused
- PC skills
- Ability to do reports
- Attention to detail
- Polite, friendly and helpful to customers
- Motivated, energetic, enthusiastic & passion for the job
- Initiative
- Communication skills
- Passion, energy, desire (to get the job done), & runway (ability to grow)
- Data capturing & filing
- Ability to prioritize & work under pressure
- OMS experience/knowledge (beneficial).
**Testing**:
- Polygraph
- Criminal Record Check
- PC Skills
- A Math’s Literacy Test
- Geography
- Communication & Telephone skills
**Salary**: R8,000.00 - R10,000.00 per month
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