Digital Consumer Engagement
1 week ago
**Digital Consumer Engagement**
Responsible for driving the digital profile of the brand forward and add value through design and execution of holistic, clever digital marketing campaigns and build strong and engaged audiences.
**Company Values**
- Act Sustainably
- Celebrate the Wins
- Stand for equality
- Love athletes
**Key Performance Areas**
**Digital Strategy and Planning**
- Drive the optimized customer engagement strategy across all digital platforms
- Work with team and digital agency to drive strategies that secure a robust and aggressive Top Funnel approach for brand impact and awareness
- Develop intelligence and access to the Focused Performer community online
- Develop strategies for acquisition, expansion and retention of UA customers, driving loyalty, advocacy and spend
- Work with digital agency to drive maximum success strategies through conversion and sales
- Grow the CRM platform and communication strategies with firm focus on KPI's and measured ROI
- Manage the budget for all consumer engagement spend
**Content, Calendar and Community Management**
- Liaise with internal product and brand teams for right content to the right customer at the right time
- Create and maintain content management campaign planning calendars, with allocated spend and results tracking
- Review user-generated comments and posts in a quick and timely manner
- Respond to comments, when appropriate, to build positive communities and add value to users' experience
- Enforce social media guidelines defined by the brand and elevate internal understanding
- Use analytics and/or social listening tools to generate insights to create actionable reports that lead to optimization
- Monitor all platforms for emerging crises and opportunities for agile content
**Campaign planning and implementation**
- Ensure brand right messaging to focused performers across all channels
- Work with influencers, brand athletes and 3rd party digital communities to maximise opportunities in the digital space
- Partner with teams through the content creation process, contributing with ideas and assuring alignment to strategic direction
- Management of the digital communication channels such as newsletters, SMS, WhatsApp etc.
**Reporting and Digital Intelligence**
- Use analytics and/or social listening tools to generate insights to create actionable reports that lead to optimization
- Monthly reports for both local business and global brand feedback
- Budget planning and cost analysis management
**Education**
- Tertiary education: Marketing/ advertising diploma
**Experience**
- Minimum 2 years working experience in strategic digital marketing
- CRM & data base management experience
**Critical Competencies**
- Technical CRM knowledge
- Strong understanding of brands
- Experience in creating and managing content across channels to drive engagement
- An Analytical approach marketing success
**Behavioural skills and knowledge required**
- Eat, sleep, live, breath digital & customer
- In depth knowledge of digital and social media monitoring tools
- Driven to set and achieve ambitious KPIs and measure ROI
- Creative thinking
- Proactive and takes own initiative
- Hungry to learn, ambitious to succeed
- Willing to cover all aspects of what is required - a small team often works beyond their role
- Highly organized, dependable, punctual and resourceful
- Team player/ collaborator
-
Senior Digital Campaign Manager
3 months ago
Southern Suburbs, South Africa Flash Full time**Responsibilities**: Manage, Run, Optimize and Report back on Paid Advertising channels on a daily, weekly and monthly basis to the internal and external stakeholders, these include but are not limited to: Google advertising, META, X and Tik Tok Display & Video 360 (Acquisition & Remarketing) App Install & App Engagement (Acquisition & Retention) Video...
-
Senior Brand Manager
2 months ago
Southern Suburbs, South Africa Flash Full time**RESPONSIBILITIES**: **Brand Strategy and Planning** Develop and execute annual marketing plans and 3-5 year strategic plans. 4 P’s - marketing and brand trade marketing for a brand or category in the market with responsibility for executing excellent Flash plans. Develop and execute the Brand strategy, including the setting of style guides, brand...
-
Digital Marketing Coordinator
7 months ago
Southern Suburbs, South Africa AFMS Group Full time**Position Summary** To support Business development and Marketing activities across all administrative platforms. As a Digital Marketing Assistant, you will work closely with our business development team to expand and enhance our brand presence by devising unique campaign ideas to market our services and support the distribution of our branded collateral...
-
Brand Manager
2 months ago
Southern Suburbs, South Africa Flash Full time**RESPONSIBILITIES**: **Brand Strategy and Planning** Understand how to translate business objectives into brand/marketing strategy and interventions Contribute to the development and execution of the brand strategy. Contribute to the development and execution of annual marketing plans and 3-5 year strategic plans. Execution of strong Flash plans across...
-
Brand Manager
6 days ago
Southern Suburbs, South Africa Faircape Group Full timeFaircape Group has an exciting vacancy available for a **Brand Manager.** The Brand Manager will manage the Marketing material for the Sales and Leasing, Property Management, and Storage divisions. With decades of joint experience, competitive rates, and a rental portfolio of over 450 properties, Faircape is at the head of the Cape Town residential...
-
Brand Manager
2 days ago
Southern Suburbs, South Africa Faircape Group Full timeFaircape Group has an exciting vacancy available for a **Brand Manager.** The Brand Manager will manage the Marketing material for the Sales and Leasing, Property Management, and Storage divisions. With decades of joint experience, competitive rates, and a rental portfolio of over 450 properties, Faircape is at the head of the Cape Town residential...
-
Debt Review Administrator
7 months ago
Southern Suburbs, South Africa Homechoice Full time**Purpose of the role**: **Meet operational Efficiency** - Meet team efficiency targets as per KPA requirements for your function. - Index all documents within one day of receipt, no documents to be older than two days. - All debt review proposals to be sensed checked re payment period no to exceed 60 months and interest negotiated. Prior to acceptance...
-
Product Owner
7 months ago
Southern Suburbs, South Africa Homechoice Full timehomechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The Product Owner is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program...
-
Client Success Executive
7 months ago
Southern Suburbs, South Africa DataOrbis Full time**DataOrbis is a global cloud-based information solutions company. We provide market and business intelligence solutions to the fast-moving consumer goods (FMCG) industry. Our solutions combine people, process, and leading-edge cloud technology to facilitate and inform business decisions, that are customised to our client’s needs. We have a wealth of...
-
Ict Controller
8 months ago
Southern Suburbs, South Africa Nambiti Technologies Full timeWe are recruiting for ICT Controller. Asset Management - Ensure asset details are recorded and updated in a central database to provide management reporting and manage the asset lifecycle. Asset tags to be installed on all equipment. Contract Management - Ensure ICT contracts are recorded and tracked in a central database to ensure contracts are renewed in...
-
Digital Marketing Specialist
14 hours ago
Northern Suburbs, South Africa Fempower Personnel Full timeWestern Cape , CPT - Northern Suburbs (Market related) An opportunity is available for a Digital Marketing Specialist to be based in the Cape Town area. **Requirements**: - Bachelor’s degree in Marketing, Business, English or relevant field - Minimum 3 years of experience in a similar role and environment - Excellent knowledge of Facebook, Twitter,...
-
Assistant Product Manager
2 days ago
Southern Suburbs, South Africa Pharma Dynamics (Pty) Ltd. Full time**KEY RESPONSIBILITIES** **Planning** - Assist with preparing innovative promotional inputs for implementation of marketing strategies - Assist with briefing of Creative agencies (internal and external) - Assist with the preparation of data for monthly forecasting meetings - Assist with the implementation and presentation of marketing plans **Product...
-
Growth Manager
4 months ago
Southern Suburbs, South Africa Flash Full timeeffective revenue growth plans. Cross-functional collaboration: The growth manager will work closely with other teams within the organization, such as marketing, sales, product, and engineering, to ensure that growth initiatives are aligned with the overall Flash sales strategy. **RESPONSIBILITIES**: To lead and define the strategy and business plan for...
-
Junior Learning Designer
3 months ago
Southern Suburbs, South Africa Flash Full timeAs our Junior Learning Designer, you'll not only create learning materials like short courses, videos, and infographics, but you'll also have a hand in experimenting with cool new ways to engage our team. Oh, and did we mention you'll get to support the marketing team with some video production and occasionally flex your facilitation skills in live online...
-
Customer Service Consultant
7 months ago
Southern Suburbs, South Africa Homechoice Full time**Purpose of the role** **Key Performance Areas** **Delivering Customer Excellence** - Effectively manage all incoming customer queries on voice and digital. - Provide an empathetic, engaging, respectful, friendly, and professional service to enhance the customer’s experience. - Take accountability for each individual customer interaction by ensuring...
-
SEO Manager
4 months ago
Southern Suburbs, South Africa Homechoice Full time**What you will love doing in this role** **Content Management** - Oversee content across the website & social media - Ensure a consistent tone of voice in all communications. - Conduct regular competitor content analysis to ensure we remain up to date and at the forefront of digital content success in the B2C environment. **SEO** - Organic Growth...
-
Marketing Manager
14 hours ago
Southern Suburbs, South Africa Faircape Group Full timeAn exciting opportunity for a **Marketing Manager** has become available at Faircape to develop, manage and execute the marketing strategy for 4 of our growing businesses. The portfolio will cover Faircom, Camera Surveillance Services, Water Utility Solutions and Inpower. Faircom is a leading Internet Service Provider (ISP) that connects you to the Internet...
-
Marketing Executive
6 months ago
Southern Suburbs, South Africa MVIA Full timeLooking for a seasoned Marketing Executive must have experience in the development and strategic guidance of Digital Strategies and Cross Channel Strategies in a senior/executive capacity within a medium organization; Executive leadership experience leading and managing several Brands within a group function of an organization ion; a strong track record in...
-
Organic & SEO Manager - Homechoice
7 months ago
Southern Suburbs, South Africa Homechoice Full timehomechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. **What you will love doing in this role** **Content Management** - Create, manage and execute our monthly content plan and calendar that targets our defined...
-
HR Business Partner
4 months ago
Southern Suburbs, South Africa Homechoice Full timehomechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. Responsible for providing specialist knowledge, skill and competence in attracting, sourcing, developing, engaging and retaining talent pools. Partner with...