Field Service Technician

3 weeks ago

Musina Limpopo, South Africa De Beers Group of Companies Full time

Company Description
- Bold and optimistic. You communicate openly and enjoy being part of a fantastic team with an unwavering commitment to safety.

Come and join us working at Venetia, South Africa’s most valuable diamond mine. As we develop the mine underground, it is also one of the largest infrastructure projects in the country.

The purpose of this position is to plan to implement advanced mining automation systems to improve the safety and productivity of the underground operation.

To push our company forward, we always need to think differently. We welcome diverse perspectives, people who spark fresh thinking and aren't afraid to challenge assumptions.

In return, we provide you with the space and support to grow and achieve your ambitions.

**Job Description**:

- Venetia Mine is planning to implement advanced mining automation systems to improve the safety and productivity of the underground operation.

The duties of a Field Service Technician are focused on the implementation and support of all infrastructure components and technologies related to the Trackless Mobile Machinery
- and Mine Automation Systems in Venetia Underground Mine. These duties will include the execution of installation
- and maintenance task assignments associated with underground Mine Automation Systems infrastructure e.g. perimeter access control, WLAN telecommunication, machine and personnel location tracking, emergency and rescue communication, environmental monitoring and ventilation-on-demand. The Field Services Technician will work closely with personnel in the mine automation support team to ensure that the Mine Automation Systems meet the system productivity and availability targets.

The Field Services Technician is expected to display good interpersonal skills as he\she will interact with colleagues across all departments and at all levels. This includes identification of the client’s technical needs, and implementation of customized solutions in response to defined problems. This role requires the incumbent to work underground.

**KEY RESULT AREAS**:
The performance will be evaluated against the following KRAs:

- Promotion of the ‘Put Safety First’ company value through participation in Safety, Health & Environmental reviews, recommending appropriate actions where necessary, keeping abreast of SHE industry best practices and ensuring communication to stakeholders, peer groups and reporting staff.
- Implementation and maintenance of the following underground Mine Automation Systems infrastructure and associated components:

- WLAN telecommunication;
- Perimeter access control;
- Machine and personnel location tracking;
- Rescue chamber equipment;
- Emergency telecommunication;
- Portable and mobile radios;
- Ventilation-on-Demand;
- Environmental monitoring; and
- Any other technologies related to TMM in the operating areas of the mine.
- Mine Automation System infrastructure availability and down-time
- Solving complex technical problems on Mine Automation Systems related to hardware, software and telecommunication issues.
- Maintenance of safety critical components of Mine Automation Systems and ensuring that these systems are functional at all times as required.
- Adherence to Safety, Health and Environmental Policies and Procedures.
- Adherence to legal requirements as set by the Departments of Health, Minerals Resources and the Radiation Directorate.
- Creating and maintaining strong working relationships with colleagues and customers.

**TYPICAL DUTIES**
- Install, repair, inspect and commission hardware, software and telecommunication system components of a diverse technical nature.
- Maintain tools and equipment for maintenance and service work.
- Upgrade Mine Automation Systems infrastructure with new hardware and software to keep it up to date.
- Plan preventative and corrective maintenance tasks for Mine Automation Systems.
- Conduct routine maintenance and services on Mine Automation Systems.
- Report and document results after aforementioned actions have been completed.
- Guide colleagues in service methods and use of tools-of-the-trade.

**Qualifications**:

- Pre-requisite
- Grade 12 certificate, or equivalent NQF level 4 qualification
- Minimum 3 years (post-graduation) continuous work experience in the engineering or mining industry
- Computer literate and proven understanding and experience with ICT/IIT systems, industrial automation and associated technologies and terminology
- English proficiency
- Ability to work with hands/dexterity
- SAPS Criminal Record verification
- Valid EB/Code 08 Drivers License
- Qualifications verification
- Psychometric and technical assessments
- Obtaining a Medical Fitness Certificate (Red Ticket) to work in an underground mine - including heat tolerance and working-at-heights assessments
- Being physical fit and able to work in an underground mine
- Must be prepared to perform standby and call-out duties
- Must be prepared to work shifts

**Academic qual

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