5 Hotel Duty Manager

4 months ago


Hermanus, South Africa The Right Company Full time

**5* HOTEL DUTY MANAGER - HERMANUS - R17000 to R18000**

Currently recruiting for an experienced 5* HOTEL DUTY MANAGER in Hermanus to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates.

Minimum Experience and Qualification Required:

- Grade 12
- Post Matric Hotel School qualification would be advantageous
- 2 - 3 years’ experience in a 5-star hotel or similar environment
- Computer literacy
- Opera Knowledge
- Previous leadership role
- Excellent communication skills
- High level of English proficiency
- Ability to plan
- Ability to train and develop a team
- Must be motivated, enthusiastic, and energetic
- Must be a team player, with a positive attitude
- Must be willing to work shifts
- Must be able to work under pressure
- Own transport preferable

Key Performance Objectives:

- To manage and oversee the daily operations in the hotel,
- Maintaining the required operating and service standard,
- Handling and resolving guest queries and complaints,
- Guest comment management,
- A high level of leadership and motivational skills,
- Must be trustworthy and able to work with the hotel and guest money,
- Handle guest inquiries in a professional and effective manner,
- Ensure knowledge of hotel room categories and layout of the property,
- Ensure knowledge of different offerings at the property,
- Assisting in the management of guest accounts:

- Operate the hotel’s Property Management System: OPERA,
- Check guest in upon arrival and check them out upon departure,
- Operate the switchboard and direct calls,
- Restaurant bookings and hotel reservations
- Assisting in the daily operations in the Food and Beverage department during meal periods,
- Liaise effectively between departments.

**Job Types**: Full-time, Permanent



  • Hermanus, South Africa HotelJobs.co.za Full time

    This luxury 5-star deluxe lodge hotel, Villa and spa offers international standards in accommodation and award-winning fine dining cuisine. Focusing on overseas and local tourists, the hotel is ideally situated on this popular whale watching coastline. We are in search of a young, enthusiastic & professional service minded individual to take on duties as a...

  • Duty Manager

    4 months ago


    Hermanus, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is searching for a Duty Manager for a luxury 5-star hotel renowned for providing exceptional hospitality experiences to its guests. As a Duty Manager, you will play a pivotal role in overseeing the smooth operation of the hotel and ensuring the highest levels of guest satisfaction. This position requires a strong leader with exceptional...


  • Hermanus, South Africa HotelJobs.co.za Full time

    This luxury all-suite hotel and spa offers deluxe accommodation and award winning fine dining cuisine. Focusing on international and local tourists, the hotel is ideally situated on this popular whale watching coastline. We are in search of a young, enthusiastic & professional service minded individual to take on duties as a DUTY MANAGER to maintain service...


  • Hermanus, South Africa The Roberts Connexion Full time

    Award winning 5* Property in Hermanus, looking for a dynamic person to join our passionate and energetic team. **Duties will include**: - Reception - Reservations - Managing of Housekeeping and Maintenance staff - Room and property inspections - Concierge - General guest relation **Minimum Requirements**: - Matric - Hospitality qualification preferred -...

  • Hotel Front of House

    2 months ago


    Hermanus, South Africa Misty Waves Boutique Hotel Full time

    **Duties and responsibilities**: - Acting as the first point of contact: dealing with correspondence and phone calls; - Managing diaries and organizing hotel bookings, - Managing databases and filing systems; - Implementing and maintaining procedures/administrative systems; - Liaising with staff, suppliers and clients; - Miscellaneous tasks in support of...


  • Hermanus, South Africa HotelJobs.co.za Full time

    This luxury 5-star deluxe lodge hotel, Villa and spa offers international standards in accommodation and award-winning fine dining cuisine. Focusing on overseas and local tourists, the hotel is ideally situated on this popular whale watching coastline. We are in search of a young, enthusiastic & professional service minded individual to take on duties as a...

  • Duty Manager

    4 months ago


    Hermanus, South Africa Helderberg Personnel Full time

    A distinguished,5-star hotel based in Hermanus has an opportunity for a Duty Manager. The main purpose of this role is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates. duty manager|hospitality **Requirements**: - Post matric hotel school qualification...


  • Hermanus, South Africa The Right Company Full time

    **HOTEL ASSISTANT GENERAL MANAGER - HERMANUS - R45000 Live out** Currently recruiting for an HOTEL ASSISTANT GENERAL MANAGER for a 5* Hotel in Hermanus. **Requirements**: - Hospitality Tertiary education - Strong Front Office and Rooms Division experience - Opera Cloud experience is a necessity. - Must have prior 5* Hotel experience. - Food and Beverage...


  • Hermanus, South Africa HotelJobs.co.za Full time

    **5* HOTEL BARMAN - HERMANUS R Market Related** We are currently recruiting for an experienced 5* HOTEL BARMAN for an upmarket 5* Hotel in Hermanus to be responsible for the day-to-day beverage operations, ensuring guest satisfaction and prompt service at the bar. Minimum Experience and Qualification Required: - Grade 12 - 2 years’ experience in a...


  • Hermanus, South Africa What Next Recruitment Full time

    Hotel Front Office Manager Hermanus, Western Cape Salary R25K - R28K This is a Live Out position An Award Winning hotel in Hermanus is looking for an experienced Front Office Manager to join the Team. **Requirements**: Grade 12 ∙Post matric hotel school qualification would be advantageous. ∙3-5 years’ experience in a five-star property 3-5...

  • Maintenance Manager

    4 months ago


    Hermanus, South Africa HotelJobs.co.za Full time

    Join our team Kendrick Recruitment is on the lookout for an experienced Maintenance Manager for a luxurious 5-star hotel in Hermanus! If you're passionate about keeping properties in top-notch condition and leading a dedicated maintenance team, this opportunity is for you. **Minimum Requirements**: - 3-5 years’ experience in a 5-star hotel or similar...

  • Front Office Manager

    4 months ago


    Hermanus, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is seeking a Front Office Manager for a prominent Luxury Hotel in Hermanus. The purpose of the position, is to ensure that guests receive a heart-warming wel come and coordinating all front office activities, reserva tions and guest services. ***Minimum Experience and Quali fication Required**: Grade 12 - Post matric hotel school q...


  • Hermanus, South Africa HotelJobs.co.za Full time

    **5* HOTEL HOUSEKEEPING SUPERVISORS (x2) - HERMANUS - R Market Related** We are currently recruiting for 2 x 5* HOTEL HOUSEKEEPING SUPERVISORS for an upmarket 5* Hotel in Hermanus to ensure hotel rooms are kept clean and tidy according to the five-star quality and standard. Minimum Experience and Qualification Required: - 2 years Housekeeping Supervisory...


  • Hermanus, South Africa The Roberts Connexion Full time

    To effectively manage the day-to-day operations and employees and ensure guest satisfaction. Supporting and aiding the General Manager in achieving the profitability of the hotel and operational success **Minimum Experience and Qualification Required**: - Post matric hotel school qualification would be advantageous. - Minimum 5 years experience in a...


  • Hermanus, South Africa HotelJobs.co.za Full time

    Harbour House Hotel in Hermanus is looking for a passionate seasonal relief Front Office Duty Manager to support to join their established team. **MINIMUM REQUIREMENTS** - Grade 12 - Hospitality Qualification (advantageous) - Working knowledge of OPERA - Previous experience in the same or similar position - Familiar with duties and procedures in the...


  • Hermanus, South Africa HotelJobs.co.za Full time

    Village N Life is a leading Tourism and Hospitality company that is based in the Western Cape. If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you. Harbour House Hotel in Hermanus is looking for a passionate Front office Host. The Host is responsible for the...


  • Hermanus, South Africa HotelJobs.co.za Full time

    **HOTEL MAINTENANCE MANAGER - HERMANUS - R Negotiable** We are currently recruiting for an experienced HOTEL MAINTENANCE MANAGER for a 5* Hotel to be based in Hermanus to ensure that the property is maintained and kept in a pristine condition by performing general repairs and maintenance and overseeing maintenance staff. Minimum Experience and...


  • Hermanus, South Africa The Right Company Full time

    **HOTEL MAINTENANCE MANAGER - HERMANUS - R25000 Live out** Currently recruiting for an experienced HOTEL MAINTENANCE MANAGER for a 5* Hotel in Hermanus to ensure that the property is maintained and kept in a pristine condition by performing general repairs and maintenance and overseeing maintenance staff Minimum Experience and Qualification Required: -...


  • Hermanus, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment are seeking an experienced and dedicated Assistant General Manager**, for a luxury property in Hermanus, to join the team and support the General Manager in overseeing the day-to-day operations and ensuring exceptional guest satisfaction. This role plays a critical part in achieving the hotel's profitability goals and operational...


  • Hermanus, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment are seeking an experienced and dedicated Assistant General Manager**, for a luxury property in Hermanus, WC to join the team and support the General Manager in overseeing the day-to-day operations and ensuring exceptional guest satisfaction. This role plays a critical part in achieving the hotel's profitability goals and operational...