5 Hotel Housekeeping Supervisors Hermanus

2 months ago


Hermanus, South Africa HotelJobs.co.za Full time

**5* HOTEL HOUSEKEEPING SUPERVISORS (x2) - HERMANUS - R Market Related**

We are currently recruiting for 2 x 5* HOTEL HOUSEKEEPING SUPERVISORS for an upmarket 5* Hotel in Hermanus to ensure hotel rooms are kept clean and tidy according to the five-star quality and standard.

Minimum Experience and Qualification Required:

- 2 years Housekeeping Supervisory experience at a 5* property.

Key Performance Objectives:

- Check pub areas and work performance,
- Check each room in terms of five-star standards after rooms have been cleaned by room attendants,
- Escalation point for guest requests and complaints - effective, empathetic and efficient handling,
- Owning all challenges in terms of maintenance and guests from inception to resolution,
- Communication and feedback from guest to management and improvement of procedures,
- Ensuring that all items in rooms are of a high quality and suggesting items to be condemned,
- Ensuring that turndown shifts are arranged, and
- Ensuring availability of all materials and equipment for staff members to fulfil their functions according to five-star standards.

Please send your updated CV in WORD together with a recent head and shoulders photo of yourself, 2 recent written references, current and salary requirements.

PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS

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