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Admin/Customer Service Internship
3 weeks ago
Duties and responsibilities
- Assist with general administrative tasks, including data entry, filing, and document management.
- Support the preparation of reports, presentations, and correspondence.
- Coordinate and schedule meetings, appointments, and events.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist in resolving customer issues and complaints, ensuring customer satisfaction.
- Maintain and update customer records in the CRM system.
- Collaborate with various departments to ensure smooth operations.
- Participate in team meetings and contribute ideas and suggestions.
- Perform other duties as assigned by the supervisor.
- Matric
- In the final phase or recently graduated with a degree in business Management/ Administration or a related field.
- Strong verbal and written communication skills.
- Ability to multitask and prioritise tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint & Outlook).
- Strong customer service orientation and problem-solving skills.
- Ability to work independently and as part of a team.
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