Human Capital Business Partner Lead
4 weeks ago
**What will you do?**
- Human Capital has a position available for an **HC Business Partner Lead**for our Claims, Underwriting, Santam Reinsurance & Partner Solutions businesses, reporting to the Head: HC Delivery. This role can either be based in Cape Town or Johannesburg.
- You will partner the leadership team of the defined business areas and human capital colleagues to implement the Group HC strategy, aligned to business needs.
- Key to the success of the role is the ability to develop a strategic partnership within assigned portfolios. This comes from understanding the department or business’ key strategic challenges and providing HC intervention to help the leaders achieve their goals and create positive and productive workplaces.
**What will make you successful in this role?**
**Supports leadership team on people issues**
- Translates business requirements into effective HC practices delivering people solutions aligned to the objectives for the business area
- Influences leadership around people agenda and issues
- Analyse HC data and interpret in terms of trends and suggestions for decision making
**Develops annual HC strategic plan to support the business area plan**
- Contributes towards the business area’s operating plan and develops a people operating plan
- Evolves this in line with changing needs
- Tracks and reports progress on plan to the business on a regular basis
**Owns talent management for the business area**
- Builds leadership competence through coaching and guide line management around people processes to deliver the People Strategy
- Implements a talent management framework (including succession management)
- Identifies the immediate and long term talent issues that impact the area and put appropriate plans in place to address
- Agree suitable strategies to ensure talent pipelines are in place at leadership, technical and operational levels to meet the performance and growth objectives of the business area
- Implements the employee value proposition
**Manages recruitment & selection**
- Work closely with Talent Acquisition COE to ensure alignment to the Talent strategy of the Business unit
- Identify critical and scarce skills for business unit and agree strategies with all relevant COE’s (e.g. Talent acquisition, L&PD &Total Rewards) to ensure appropriate pipelines over short and longer term
**Facilitates organisational design & change management**
- Facilitates change and transformation initiatives
- Drives transformation and change initiatives across the business area and guides the business on the management of risk and the business impact
- Ensures effective organisational design process and structures
**Helps to shape the culture**
- Ensures that values and leadership standards are communicated and understood at all levels in business area
- Helps the business area establish and maintain high levels of employee engagement by clarifying the levels of employee engagement and partners with the business to develop solutions to address these
**Delivers Key HC initiatives as the key interface**
- Identifies projects and HC initiatives in line with business area needs
- Works with Head of HC Delivery and COE to get buy in and support
- Partner with key stakeholders within business area to ensure that all HC projects are appropriately communicated
- Co-ordinates project integration initiatives into annual plan
- Partner with other HCBP Leads and COE to implement strategic HC plan
**What will make you successful in this role?**
**Improves the overall people effectiveness of the business area**
- Provides high level people management advice, guidance, support
- Advises and educate on HC policies and procedures
- Implements all people processes and practices and ensure that they are legally compliant and fairly applied
- Identifies any potential customizable HC processes and policies, presents business case to Head of HC Delivery and oversees any of these changes
- Supports, develops and coaches line managers to manage employee relations issues, using HC policies and procedures
**Provides specialist ER advice and support**
- Ensure policies, structures and procedures are properly communicated to all, consistently applied and monitored to ensure co-operation and respect amongst all levels of staff
- Monitors labour trends and implement strategies and policies accordingly with emphasis on risk management
- Designs and conducts coaching and training in employee relations, labour law, negotiation skills, disciplinary procedures, grievance and conflict resolution processes
- Manages all discipline, disputes and grievances through the required channels and according to parameters as described in applicable collective agreements
- Protect the interests of the company by ensuring all interventions and policies are in place to mitigate any ER risk and pave the way for labour harmony
- Identify and/ or evaluate causes of conflict and propose appropriate corrective action
- Compile repor
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