![Pollock and Associates](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
Customer Service Representative Manufacturing
Johannesburg North, Johannesburg - Gauteng - South Africa
Lead the charge in delivering unparalleled customer satisfaction across Southern and Eastern Africa.
You will be responsible for ensuring seamless order administration and exceptional customer experiences. With a minimum of 5 years of experience in a similar role and a related tertiary qualification, you'll thrive in this dynamic position.
As a strong communicator, you'll effortlessly interface with senior management teams internally and externally, driving customer satisfaction through expertly managing end-to-end order processing. Your knack for identifying process weaknesses and implementing change will be invaluable as you coordinate internal teams and liaise with clients.
Key Responsibilities:
- Manage end-to-end customer operations, ensuring seamless order processing and delivery coordination.
- Drive client satisfaction by monitoring and improving SLA performance.
- Create and maintain customer SLA documents, managing order expectations effectively.
- Utilise internal systems to process customer actions and provide timely feedback to sales teams.
- Serve as the primary liaison between customers and internal departments, resolving issues promptly.
- Develop proficiency in ERP systems to optimise order processing efficiency.
- Ensure accuracy and timeliness in order entries, invoices, and dispatch specifications.
- Promote procedural compliance among stakeholders and represent the company at client meetings, driving positive change in customer service excellence.
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa Bfv Service Gmbh Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments...
-
Customer Service Represantative
2 months ago
Johannesburg, South Africa SJC projects Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
-
Customer Service Represantative
2 months ago
Johannesburg, South Africa SJC projects Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...
-
Customer Service Representative
2 weeks ago
Johannesburg, South Africa Ciazcon Consulting Full time**CUSTOMER SERVICE REPRESENTATIVE**: - Ciazcon Consulting- Published- June 19, 2024- Location- Johannesburg, South Africa- Category- Customer Service / Reservations / Telecalling- Job Type- Full-time**Description**: Currently we are searching for a Customer Service representative for Johannesburg, South Africa. Responsibilities of this Post: - Answering...
-
Customer Service Representative
2 weeks ago
Johannesburg, South Africa Ciazcon Consulting Full time**CUSTOMER SERVICE REPRESENTATIVE**: - Ciazcon Consulting- Published- May 24, 2024- Location- Johannesburg, South Africa- Category- Administration / Front Desk / PA / Secretary- Job Type- Full-time**Description**: Currently we are searching for a Customer Service Representative for Johannesburg, South Africa. Responsibilities of this Post: - Ensure that...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa Ciazcon Full timeCurrently we are searching for a Customer service representative for Johannesburg, South AfricaResponsibilities of this Post:Portraying a positive company image and engaging in professional and friendly communications with customers.Actively listening to customer needs and enquiries to determine appropriate action to be taken.Establishing and maintaining...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa Ciazcon Consulting Full timeCUSTOMER SERVICE REPRESENTATIVE: Ciazcon Consulting Published May 24, 2024 Location Johannesburg, South Africa Category Administration / Front Desk / PA / Secretary Job Type FulltimeDescription:Currently we are searching for a Customer Service Representative for Johannesburg, South Africa.Responsibilities of this Post: Ensure that all incoming calls are...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa Ciazcon Full timeCurrently we are searching for a Customer service representative for Johannesburg, South Africa.Responsibilities of this Post:Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Ensure that administrative duties are accurate and timely.Liaise with multiple departments effectively to...
-
Customer Service Representative
4 weeks ago
Johannesburg, South Africa SD Direct Marketing Full time**SALES REPRESENTATIVES JOB !!** Are you enjoying working with others and being a part of a marketing and sales team that is hardworking and dedicated, then you may be a great fit for the entry level Sales and Marketing Representative open, We have a fun office culture that is like no other. The opportunities for our marketing and sales team are endless. We...
-
Customer Services Representative
4 weeks ago
Johannesburg, South Africa Cummins Inc. Full time**Customer Services Representative** **Description** We are looking for a talented **CUSTOMER SERVICES REPRESENTATIVE** to join our team specializing in **SUPPLY CHAIN PLANNING** for our **COMPONENTS BUSINESS SEGMENT** in **JOHANNESBURG, GAUTENG, SOUTH AFRICA**. **In this role, you will make an impact in the following ways**: - Collective...
-
Customer Service Representative
4 weeks ago
Johannesburg, South Africa Webhelp Full time**Customer Service/Support** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: - Do you have 12 months’ experience working in an international contact centre environment? What if you could make your job fit your lifestyle instead of it being the other way around? We’re a global technology and services leader that...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa Idemia Full timeSince our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...
-
Customer Service Representative
4 weeks ago
Johannesburg, South Africa Idemia Full timeSince our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...
-
Customer Services Representative
4 weeks ago
Johannesburg, South Africa Abbott Laboratories Full time**About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full...
-
Customer Service Representative
3 weeks ago
Johannesburg, South Africa Adcorp Holdings Full time**Synopsis** Our client is looking for a **Customer Service Representative. **This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. **This is a contract role based in Johannesburg** The principal accountabilities of the Customer Service...
-
Customer Service Representative
3 weeks ago
Johannesburg, South Africa International Flavors & Fragrances Full timeGreat taste takes more than great ingredients. That’s why we go above and beyond. Every day. Tastepoint is the newest name in taste, backed by more than a century of experience. We are fueled by passion and enhanced by the technology and insights of IFF. Our purpose is to be the spark that advances our customers. We’re an agile, energetic product...
-
Customer Service Representative
3 weeks ago
Johannesburg, South Africa Motus Aftermarket Parts Full time**Motus Aftermarket Parts** is searching for a **Customer Service Representative** to join the team in **Meadowview-Head Office.** The primary focus of this role is to offer support to the Midas and MCID (Midas Corporate Image Division) franchise in the forms of customer service to consumers as well as franchisees. **Qualifications & Experience**: -...
-
Customer Service Representative
4 weeks ago
Johannesburg, South Africa TalentCru Full timeOur client is looking for a Customer Service Representative.  This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role based in JohannesburgThe principal accountabilities of the Customer Service Representative (=CSR)...
-
Sales Representative
4 weeks ago
Johannesburg, South Africa Wholesale sales representative Full timeIn order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role of furniture or interior décor products is an advantage. **Responsibilities**: - Generating leads. - Meeting or exceeding sales goals. - Helping determine pricing...
-
Norwegian Customer Service Representative
1 week ago
Johannesburg, South Africa Believe Resourcing Full time**About the role**:As a Customer Service Representative, you will play a crucial role in facilitating communication between our client and their customers. **Salary**:Salary details will be discussed during the interview process to ensure alignment with industry standards. **Key Competencies**: - Fluent in Norwegian - Fluent in English - High School...