Customer Service Representative
6 months ago
Customer Service Representative Manufacturing
Johannesburg North, Johannesburg - Gauteng - South Africa
Lead the charge in delivering unparalleled customer satisfaction across Southern and Eastern Africa.
You will be responsible for ensuring seamless order administration and exceptional customer experiences. With a minimum of 5 years of experience in a similar role and a related tertiary qualification, you'll thrive in this dynamic position.
As a strong communicator, you'll effortlessly interface with senior management teams internally and externally, driving customer satisfaction through expertly managing end-to-end order processing. Your knack for identifying process weaknesses and implementing change will be invaluable as you coordinate internal teams and liaise with clients.
Key Responsibilities:
- Manage end-to-end customer operations, ensuring seamless order processing and delivery coordination.
- Drive client satisfaction by monitoring and improving SLA performance.
- Create and maintain customer SLA documents, managing order expectations effectively.
- Utilise internal systems to process customer actions and provide timely feedback to sales teams.
- Serve as the primary liaison between customers and internal departments, resolving issues promptly.
- Develop proficiency in ERP systems to optimise order processing efficiency.
- Ensure accuracy and timeliness in order entries, invoices, and dispatch specifications.
- Promote procedural compliance among stakeholders and represent the company at client meetings, driving positive change in customer service excellence.
-
Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa CallForce Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at CallForce. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Receive and respond to customer inquiries via phone, email, or chatDeal with...
-
Customer Service Representative
3 months ago
Johannesburg, South Africa Ciazcon Consulting Full time**CUSTOMER SERVICE REPRESENTATIVE**: - Ciazcon Consulting- Published- September 9, 2024- Location- Johannesburg, South Africa- Category- Customer Service / Reservations / Telecalling- Job Type- Full-time**Description**: Currently we are searching for a Customer Service Representative for Johannesburg, South Africa. Responsibilities of this Post: - Ensure...
-
Customer Service Representative
2 months ago
Johannesburg, Gauteng, South Africa Complement Recruitment Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Complement Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Recruitment Dynamix.Job SummaryThe successful candidate will be responsible for handling customer inquiries, providing product information, and closing sales. This is an excellent opportunity for individuals with a passion for sales and customer service to grow their career...
-
Customer Services Representative
2 weeks ago
Johannesburg, South Africa Stryker Full timeJob title : Customer Services RepresentativeJob Location : Gauteng, JohannesburgDeadline : December 19, 2024Quick Recommended Links Jobs by Location Job by industries Position Summary: The representative is an entry level Customer Service position and a junior member of the team. The role is expected to carry out basic duties. Some experience and knowledge...
-
Customer Services Representative
2 weeks ago
Johannesburg, South Africa Stryker Full timeJob title : Customer Services Representative Job Location : Gauteng, Johannesburg Deadline : December 19, 2024 Quick Recommended Links Jobs by Location Job by industries Position Summary: The representative is an entry level Customer Service position and a junior member of the team. The role is expected to carry out basic duties. Some...
-
Customer Service Representative
3 weeks ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full timeAt Recruitment Dynamix (Pty) Ltd, we are seeking a skilled Customer Service Representative to join our team.The estimated salary for this role is R 25,000 - R 35,000 per month, depending on experience and qualifications.About the RoleThe Customer Service Representative will be responsible for handling in-bound calls and processing orders. This is a crucial...
-
Customer Service Representative
4 weeks ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob OverviewWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients in Johannesburg.
-
Customer Service Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Media24 Full timeJob Title: Customer Service RepresentativeAbout the Role:A dynamic and customer-focused individual is required to join our team as a Customer Service Representative. Based in Johannesburg, this role will involve providing exceptional service to clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:* Respond to incoming...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa CallForce Full timeCompany Overview: CallForce is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients. We are currently seeking a skilled Customer Service Representative to join our team in Sunninghill.Job Description: As a Customer Service Representative, you will be responsible for engaging with customers through...
-
Customer Service Representative
6 months ago
Johannesburg, South Africa SD Direct Marketing Full time**SALES REPRESENTATIVES JOB !!** Are you enjoying working with others and being a part of a marketing and sales team that is hardworking and dedicated, then you may be a great fit for the entry level Sales and Marketing Representative open, We have a fun office culture that is like no other. The opportunities for our marketing and sales team are endless. We...
-
Airport Customer Service Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Maneshez solutions services Full timeJob Title: Airport Customer Service RepresentativeWe are seeking highly motivated and friendly individuals to join our team as Airport Customer Service Representatives at Maneshez Solutions Services.
-
Customer Service Representative
2 months ago
Johannesburg, Gauteng, South Africa People Dimension Full timeJob Overview:We are seeking a skilled Customer Service Representative to join our team at People Dimension.Key Responsibilities:· Provide exceptional customer service to clients via phone and email.· Resolve technical issues and provide solutions to customers.· Collaborate with the IT team to resolve complex technical issues.Requirements:· Matric...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa IIE MSA and IIE Varsity College Full timeAbout the JobJob title : Call Centre Operators X3 (Fixed-Term Contract) - GautengWe are seeking a highly skilled Customer Service Representative to join our team at IIE MSA and IIE Varsity College.
-
Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeRole OverviewWe are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing.Key ResponsibilitiesProvide excellent customer service to clients.Excellent English communication skills are required.RequirementsMarketing qualification or experience.Clear criminal record.Adaptable and flexible.System orientated.
-
Customer Service Representative
2 hours ago
Johannesburg, Gauteng, South Africa Bianca consulting Full timeCustomer Service Representative Job DescriptionProvide exceptional customer service to ensure a positive dining experienceGreet guests and take meal orders in a timely and efficient mannerCommunicate effectively with the kitchen staff to ensure accurate order fulfillmentThe ideal candidate will have experience working in a fast-paced restaurant environment...
-
Customer Service Representative
2 months ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in Johannesburg. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction.The ideal candidate should have:A Bachelor's...
-
Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa Catch Consultants Full timeWe are seeking a talented Customer Service Representative to join our team at Catch Consultants. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring our clients receive top-notch support.Key Responsibilities:Provide timely and effective support to customers through various...
-
Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking an energetic and well-spoken Customer Service Representative with a proven track record of delivering exceptional service to join our client on an ad-hoc basis.RequirementsMust have a matric certificate.Must have at least 4 years' experience working in a call centre or in customer service.Must be able to upsell and meet sales targets.Must be...
-
Customer Service Representative
1 week ago
Johannesburg, South Africa Stryker Full time**Why join Stryker?**: Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational...