Account Manager

2 days ago


Johannesburg, South Africa Graduate Placements Full time

An IT distributor is seeking an Internal Account Manager to expand their channel partner network. Duties include managing and developing a portfolio of existing accounts and implementing sales strategies to achieve targets and developmental key performance indicators within the channel partner network. You need a degree in marketing, sales, business management or similar with minimum 2 years' experience in a similar role. This position is based full-time in Johannesburg.

**Responsibilities**:

- Implement sales strategies within the partner channel to ensure high levels of customer satisfaction.
- Represent the company and increase revenue by selling AV products and solutions to channel partners.
- Foster long-term, strategic relationships and demonstrate an understanding of partners' go-to-market strategies and business environments to identify current and future opportunities.
- Develop and nurture strong relationships with both new and existing partners.
- Provide accurate forecasts of business and market demands.
- Prepare proposals for product and service provision.
- Monitor and report on sales prospects, progress, and performance
- Monitor customer satisfaction, gather market intelligence, and assess competitor capabilities.
- Enhance brand visibility within the IT industry.
- Collaborate with other internal departments to ensure optimal sales and customer service experiences.
- Work closely with the support team to ensure timely fulfillment of prerequisites, such as brand pre-qualification.
- Conduct presentations and train partner sales teams to articulate the unique value propositions effectively and services offered.
- Demonstrate a strong commitment to achieving customer satisfaction.

**Requirements**:

- Degree in marketing, sales, business management or relevant field
- Minimum of 2 years of experience in IT Channel Sales (Experience in AV Solutions is preferred).
- Demonstrated track record of successfully achieving and surpassing sales targets.
- Prior experience in consultative selling is essential.
- Exceptional communication, interpersonal, and negotiation skills.
- Strong organizational and time management abilities, with the capacity to work independently.
- Ability to remain calm and positive under pressure in a fast-paced environment.
- Entrepreneurial mindset, prioritizing the customer experience.
- Proficient in communication skills, both written and verbal, with a strong understanding of IT concepts.
- Display a willingness to learn and adapt.
- Familiarity with CRM systems and proficiency in Microsoft Office Suite.
- Effective time management skills, meeting all quotes and deadlines.


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