Digital Project Manager

2 weeks ago

Claremont, South Africa My Recruit Agent Full time

We are looking for a mature digital Project Manager, ideally with a solid technical background and experience delivering technical projects. You will oversee a portfolio of your own web and mobile client projects, owning the end-to-end delivery of these projects. You will work closely with clients to ensure the successful management and delivery of your projects and you will work along side a strong and passionate team, where we use the latest development technologies and standards to deliver quality project work. You will be accountable for the delivery of high-quality solutions for your client projects, and to this end you must be an assertive person and able to hold your own team accountable to delivering a quality solution. You will work closely with our development, creative and sales teams and you will be supported by the Client Services Manager and directly managed by our Operations Director.
- A degree or relevant project management qualifications
- 3+ years within a software development or development agency environment
- Experience interfacing with clients and managing client expectations
- Experience creating BRS, SOW, MS Project Plan documentation for projects
- Excellent understanding of the SDLC process, and working with Waterfall and Agile methodologies and an ability to merge these accordingly
- Experience planning resources and tracking project timelines/roadmaps and project budget estimations and reporting against these
- Experience using project management tools like Atlassian JIRA (advantageous)
- Solid end to end project testing and ability to implement and guide ‘Testing & QA’ processes
- Good understanding of website analytics and data analysis to guide project solutions
- Good knowledge of SEO, especially concerning technical ‘onsite’ SEO best practices
- Good knowledge of development terminologies, their use and in which context to use them: Content Management Systems (CMS); Databases;.Net; PHP; HTML; CSS; JavaScript; JSON; API’s etc.
- Experience delivering CMS solutions, ideally using platforms like Umbraco, WordPress and EPiServer
- Excellent skills in Microsoft Excel and Word and MS Project-this is essential
- Experience creating high quality, well-formed and well-written documentation and communicating clearly to clients
- Excellent command of the English language, both written and verbal
- Military-like organizational and time management skills, with the ability to very comfortably juggle multiple projects/tasks
- A team player with good interpersonal skills to deal with various personalities
- A passion for the online industry a true digital enthusiast

**Responsibilities**:
1. **Proposals & Cost Estimates**-assist the Sales Process by scoping the initial client requirements to provide accurate cost estimates and detailed proposal documentation.

2. **Project Planning**-one of your most important responsibilities is to ensure that every project delivered properly analysed, scoped and the right solution is proposed within a SOW document, taking into account various factors including client requirements, budgets, and timeline expectations.

3. **Product Owner**-working together with client stakeholders and your internal team, you will interpret the client BRS or SOW requirements and ensure the right functional solution is agreed. You will champion and manage the JIRA Backlog and ensure the project is well structured into Epics, Tasks and Features, with detailed user stories and business rules/logic and QA acceptance criteria added, against which manual QA testing is done. You will be responsible for ensuring all stakeholders use JIRA in the proper manner and tasks are assigned during stand-ups.

4. **Team Management**-you will manage the project team for your individual projects and all stakeholders (including clients) should look to you as the go to person for any question related to your project.

5. **Budget Management**-you will be responsible for providing and reviewing all project cost estimates, and ensuring that we measure, report and deliver within an acceptable variance % of the project budget. You will work with the finance department to ensure that quotes are accepted,and invoices are sent.

6. **Time Tracking & Reporting**-you will be responsible for ensuring that your entire project team are logging their time daily, so that you can measure and review time logs and report back to clients and management on the project progress.

7. **Testing / QA**-you will oversee the final solution from a quality perspective and ensure bugs/tasks are raised and fixed in a timely manner, in accordance with your project plan.

8. **Risk management**-when the business requirements change or new features are requested impacting scope, you need to manage clients expectations and evaluate how it impacts the project and provide cost estimates based on these new requirements.

9. **Documentation**-produce documentation of a consistently high standard, that can be shared with cl

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