Specialist: Performance Management

2 weeks ago


Midrand, South Africa Vodafone Full time

**Role purpose**:
To ensure we deliver an excellent network service to our customers by discovering actionable performance management patterns in data to manage, track, monitor, analyse, control and provide support to our internal and external stakeholders across the Vodacom markets. We deliver in an Agile way and embrace latest innovation and robotic process automation to ensure we deliver on the frontlines of disruptive technologies.

**Your responsibilities will include**:
Monitoring, tracking, analysis, controlling and reporting of the performance of the Vodacom network across the markets
Provide support and analytics towards Management, Engineering and Operational teams across markets to drive quality and customer experience
Drive our development strategy of build-once and deploy many times across our partner markets.
Interface and communicate effectively to internal and external customers across the various Vodacom markets
Assist with improvement of processes to support our Technology Digital 2025 strategy.
Drive automation uptake and foster a culture of innovation within the team.

**Technical / Professional Qualifications**:
3-year degree/diploma in Information systems/ engineering, or equivalent

**Core competencies, knowledge, and experience**:
3 to 5 years’ experience in a Radio Access Network (RAN)/Transmission (TX) performance management role /development role
Advanced proven SQL skills
Proven database experience e.g: Oracle
Python Skills (advantageous)
Microsoft Power Suite of Tools e.g: Excel, Power BI and Power Automate (advantageous)
Proven statistical analysis skills
Effective problem-solving skills and ability to drive and collaborate with team members to deliver results

Closing date for Applications**: 17 August 2023**

The base location for this role is, **Vodacom Campus, Cape Town.**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.



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