Snr Specialist: Digital Prod Management

5 days ago

Centurion, South Africa Telkom SA Limited Full time

**Core Description**:
Responsible for ensuring the leadership and management of Telkom digital innovation products in verticals. Manages the entire product lifecycle and product roadmap.

**Competencies**:**
FUNCTIONAL KNOWLEDGE**
Digital products; Project Management tools; Verbal and written communication; Product, the market, and customers; Product Lifecycle Management & Ownership

**FUNCTIONAL SKILLS**
Interpersonal; Team leadership; Relationship Management; Empathetic leader; Empathetic leader; Creative Conceptual Thinking; Communication; Making Decisions; Prioritisation; Stakeholder Engagement; Problem-Solving; Critical thinking; Negotiation

**ATTITUDES/ LEADERSHIP COMPETENCIES**
**_Thought Leadership_**: Developing strategies/ Providing insights; Generating ideas; Examining information; Adopting practical approaches; CPP/ Providing Insights
**_Market Leadership_**: Developing expertise; Interacting with people; Understanding people; Seizing opportunities
**_Business Leadership_**: Pursuing goals; Upholding Standards; Managing tasks; Seizing opportunities
People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
**_Personal Leadership_**: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values Aligned with Telkom Values (CHART)

**Responsibilities**:
The digital product manager will be responsible for the following:

- Working with multiple teams managing, designing and building highly effective and commercially viable digital product strategies and roadmaps.
- Able to create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
- Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective.
- Work closely with the Business Units to develop growth, and engagement strategies of the digital product.
- Identify the cross-functional activities necessary to bring the product to market through the entire lifecycle of a product.
- Ensures that product strategy aligns with Telkom overall strategy and that roadmaps clearly support business goals.
- Identifying areas of friction within business processes and systems and pro-actively researching and recommending solutions.
- Creates and manages the product roadmap to capture the strategic plans and timeline for the product.
- Know how to estimate the time it will take to complete a project and identify potential problems related to scope or limited resources.
- Facilitate the collection, documentation and analysis of requirements.
- Document understanding of scope, complexity and dependencies.
- Coordinate and oversee Change Management tasks.
- Aligning stakeholders around the vision for the product.
- Transfer day-to-day responsibility of the digital product beyond the incubation stage back to business units once the desired KPIs have been achieved.
- Responsible for collecting ideas, prioritizing them, and adding them to the roadmap.
- Responsible for both strategic and tactical activities and are able to easily context-switch between an internal and external focus.

**Required Certification**:
Certification in Project management preferred

**Qualifications**:
3-year Degree/ Diploma (NQF level 6) preferably in product design; computer science; business science or engineering would be advantageous or equivalent.

A postgraduate qualification (NQF level 8) will be preferable; e.g. Postgraduate diploma/ Masters.

**Experience**:
7 years experience of developing and delivering a digital products previously, of which at least 2 years on management level - senior level product development or product manager/ owner.

**Special Requirements**:

- Proven leadership in product management.
- Experience working on projects with cross functional teams in an Agile environment.
- Experience managing projects involving cross-functional teams with multiple stakeholders that include both industry and research institutions.
- Working at tactical and operational levels and providing input into product strategy and business planning. Integrating business and technical product segments to achieve objectives, delivery and targets.

**Comments**:
The Company adopted a hybrid operating model whereby employees will have two registered workplace locations. This job is identified to be performed from home therefore the home-base office location is the primary workplace and the official office-based location is the secondary workplace.

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