Sales Operations Manager

2 weeks ago


Durban, South Africa MagicOrange Full time

**About MagicOrange**

MagicOrange is a leading authority in the IT Financial Management (ITFM) Software sector, heralded by Gartner for our groundbreaking SaaS solutions. With a robust global presence spanning four continents, we are in an exhilarating phase of high growth and scaling. Our mission is ambitious yet clear: to enhance the intrinsic value of people and organizations by enabling transformational outcomes through the MagicOrange Platform. Our focus is on assisting our customers in navigating IT financial complexities, empowering them with tools for efficient and strategic financial management.

**Location - Durban, South Africa**

**Reports to - Sales Director**

**The Role**

**Responsibilities**
- Collaborate with sales leadership and the marketing team to establish and refine organizational goals, with a strong focus on strategies for upselling and cross-selling to existing customers.
- Oversee and enhance the sales process and funnel management to ensure smooth operations and maximum efficiency.
- Manage and maintain the integrity of CRM data and other sales tools, ensuring they are leveraged for maximum benefit.
- Provide accurate, real-time visibility into team performance to support strategic decision-making.
- Create, communicate, and enforce clear and attainable sales goals, fostering a culture of achievement and collaboration within the team.
- Develop and analyze sales reports and forecasts, utilizing data to drive better forecasting, planning, and performance measurement.
- Design and implement effective sales compensation models that motivate and reward team members for their contributions toward achieving business objectives.

The Sales Operations Manager is pivotal in ensuring that the sales organization operates effectively and efficiently, with a clear focus on achieving strategic sales objectives. Through careful planning, coordination, and management of sales processes and policies, this role helps drive the sales team's success and the company's growth.

**Educational Background**
- Matric
- Bachelor’s degree in either Business, Marketing, IT or related fields.

**Previous Experience**
- 4 - 7 years of experience in Enterprise SaaS B2B sales.
- Proven experience in sales operations, sales management, or a similar role, preferably in the SaaS or ITFM software market.
- Strong analytical skills, with the ability to create detailed reports and forecasts from complex data sets.
- Excellent communication and leadership skills, capable of motivating teams and working effectively with senior management.
- Expertise in CRM software and other sales tools, with a knack for leveraging technology to improve sales processes.
- A strategic thinker with a hands-on approach to tackling challenges and achieving business goals.
- Experience working in a team-oriented, collaborative environment.

If you are a motivated individual with a passion for sales excellence and a proven track record in sales operations management, we would love to hear from you. Join us in driving our sales team to new heights of success and efficiency.

MagicOrange is committed to the achievement of equity in employment in respect of race, gender and disability



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