Senior Kyc Analyst Investor Services

7 days ago


Constantia, South Africa Conova Full time

Our client is looking to employ a Senior KYC Analyst Investor Services to join their team.They displaying real industry knowledge, they communicate efficiently and effectively when assisting clients with any queries they may have.

**Responsibilities and KPI’s**:
***
**The Person**
- Demonstrate deep understanding of and fascination by
- the private markets
- Finds client service thrilling and endeavors to achieve
- client satisfaction
- Exceed clear efficiency and performance metrics.
- Foster a culture of ‘how can we help? Learn and drive
- positive client feedback
- Interact with clients, lawyers, investors and
- administrators effectively and professionally
- Strong analytical, planning, and organizational skills
- with an ability to manage competing demands
- An ability to work under pressure to achieve accurate
- client deliverables

**The Process**

***
- Understand and follow all current processes
- Reviewing of the adequacy and appropriateness of
- investor profiles and structures and to make a sound
- reasoned judgement, based on knowledge
- Proactively suggest process and system improvements

**The System**
- Maximize the use of technology in all processes in
- order to control risk and improve efficiency
- Understand the system design, how it is applied and
- how best to utilize it for client satisfaction and
- retention
- Become familiar with TIDR process maps and guides
- and how the site supports them.
- Suggest technology improvements in pursuit of
- efficiency
- Efficiently control your daily work using the ticket management system

**Experience and Knowledge**

***
- Experience working with internal or external clients
- Strong knowledge of KYC/ Due Diligence and an
- understanding of complex structures in the Fund
- world.
- Knowledge of FATCA/CRS advantageous
- Prior experience in the Finance Industry
- Advantageous

***
You will have a thorough understanding of the regulatory landscape and
be familiar with industry best practice. Knowledge of private markets is
essential.
You will be:

- Experienced in and fascinated by the private markets
- Super-bright and stimulated by delivering excellent client services
- resulting in strengthened relationships
- Competent and knowledgeable team member who understands
- both systems and process
- Able to work well under pressure and adapt to change and the
- evolving nature of the business
- A flexible approach to work and good time management skills
- An ability to work on own initiative
- Efficiently process senior review

**About You**
We are one, global team that live by our culture and demonstrate
values in everything we do. We hire people that show:

- Proactive and organized with an ability to work efficiently and
- accurately
- Excellent communication skills - Fluent spoken and written English
- Methodical approach, with an organized outlook on work
- Self starter capabilities and able to work with mínimal supervision
- Competence and knowledge. Someone who understands both systems
- and process
- Passionate and outgoing, high energy with a love for working with
- people
- Stimulated by building new relationships and maintaining existing ones
- A confident manner and the ability to communicate with clients
- effectively
- Suitable AML Qualification
- Practical Client Due Diligence
- Advanced Certificate - ICA
- ** Leadership & Management - ILM


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