Customer Relationship Management System Executive
6 months ago
**Job Number**
- 70560
**Job Type**
- Permanent
**Job Title**
- Customer Relationship Management System Executive
**Computer Skills**
- MS Office
**Industry**
- Computer - IT
**City**
- Cape Town
**Province**
- Western Cape
- CRM Executive / Retention Marketer responsibilities:
- Lead the planning and optimisation of all CRM automation campaigns in conjunction with the regional and international sporting calendar and product launches.
- Map out core customer journeys such as on-boarding, registered non-deposit and second time deposits and understand gaps where CRM promotions, communication and channels can improve relevant set business KPI's.
- Continually develop and optimise our campaigns and journeys.
- Work closely with the broader marketing team to create and execute engaging multi-channel campaigns that drive daily actives, retention and MoM commercial uplift.
- Lead weekly campaign reporting and commercial analysis, confidently dissecting the data, providing recommendations and key takeaways. ?
- Create an engaging cross sell experience that is mirrored and tracked across all touchpoints and channels.
- Manage workload and relationships with core stakeholders (i.e. Marketing, Design).
- Establish and develop best working practices and processes with account managers, customer support and risk teams.
- To grow a dynamic and personalised Sports and Casino that is not only competitive, but seen as a market leader for being trustworthy, fair and always relevant.
- Grow our operational team to help fulfill campaign/project requirements.
- Maintain a strong team ethic and help and support your colleagues when required.
- To work on any other reasonable task required by your manager**Inherent Requirements**
- CRM Executive / Retention Marketer requirements/attributes/skills:
- Experience using a CRM platform, ideally in a sports betting and/or gaming environment.
- Highly customer-centric with a good understanding of CRM strategies and practices.
- Strong knowledge of sports (local and international) and casino products
- Knowledge and interest in online gaming products and the online Sportsbook and Gaming market in SA.
- Applied understanding of lifecycle development, automation and optimisation
- Extremely organised with a passion to drive optimisation through quantitative and qualitative insight
- Enthusiastic and naturally inquisitive
- Excellent with time management and ability to multitask
- Good HTML/CSS knowledge (ability to edit existing code)
- Proactive attitude and committed interest to the team's objectives
- Self-starter that can take the initiative
- Data focused and ROI driven
- Confident in communicating and presenting with core stakeholders across the business
- Have an interest in the marketing technology (martech) space
**What Qualification**
**Minimum Qualification**
- Diploma
**Status**
- Available
-
Cape Town, South Africa Career-seekers Recruitment Solutions Full timeOur client, a renowned International Financial Services Group, specialising in financial solutions and advisory services to businesses and high net worth individuals in South Africa is seeking to URGENTLY appoint a suitably qualified and experienced Customer Relationship Management System Administrator, to be based in Cape Town, South Africa. PLEASE NOTE:...
-
Customer Relationship Manager
6 months ago
Cape Town, South Africa Lula Full time**WHAT WE DO** We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they...
-
Customer Relationship Manager
7 months ago
Cape Town, South Africa DOSS Full time**Customer Relationship Manager responsibilities include**: - Building positive relationships with customers - Assisting with generating new business - Identifying opportunities for greater profits **Job description** City based, vibrant compliance certification company (electrical, plumbing, gas) are looking for a Customer Relationship Manager to build...
-
Aerospace Systems Integration Specialist
2 months ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full timeJob Title: Aerospace Systems Integration SpecialistGreetings from Milkor Integrated Systems, a leading Aerospace company with an international footprint. We're seeking a talented Integration Technician Intern to join our team of skilled professionals. Our company is committed to excellence, innovation, and safety, and we're at the forefront of UAV operations...
-
Director Customer Relationship Department
6 months ago
Cape Town, South Africa ISMMART GROUP OF INDUSTRIES Full time**Experience**:10-12 years of progressive experience in the (E-Commerce Industry), 6 years of experience in Customer Relationship Department.** **Requirement**: Applicant must be a local or having work permit We are seeking an experienced and customer-focused professional to lead our Customer Relationship Department in the relevant industry. As the...
-
Customer Relationship Manager
4 weeks ago
Cape Town Northern Suburbs, South Africa Time Personnel Full timeAt Time Personnel, we are seeking a skilled Customer Relationship Manager to join our team. This exciting role will involve cultivating and nurturing relationships with key clients in the event space.The successful candidate will be responsible for working closely with the Management Team to understand the needs, objectives, and challenges of our clients....
-
Aerospace Systems Integration Specialist
1 month ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full timeMilkor Integrated Systems is an aerospace company with a global presence, providing cutting-edge turnkey solutions across various domains. Our team consists of highly skilled professionals dedicated to excellence, innovation, and safety.As technology advances, unmanned aerial vehicles (UAVs) play an increasingly crucial role in numerous industries, including...
-
Customer Relationship Manager
4 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full time**About The Legends Agency**The Legends Agency is a fast-growing fintech lending to small and medium-sized businesses in the UK, helping them achieve their goals through innovative solutions.**Job Overview**We are seeking a skilled Customer Relationship Manager - Retention Specialist to maintain strong relationships with existing and past customers. As a key...
-
Deputy Director Customer Relationship Department
6 months ago
Cape Town, South Africa ISMMART GROUP OF INDUSTRIES Full time**Experience: 6-8 years of experience in Customer Relationship Department roles, with 4 years in a leadership or directorial capacity in the (E-Commerce Industry).** **Requirement**: Applicant must be a local or having work permit We are seeking a dynamic and experienced professional to join our team as the Deputy Director of CRD in the vibrant and...
-
Aerospace Systems Engineer
1 month ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full timeAbout Milkor Integrated SystemsMilkor Integrated Systems is an innovative Aerospace company with a global presence, offering comprehensive solutions across multiple domains including land, sea, air and cyber.Our team comprises highly skilled professionals dedicated to delivering excellence, innovation and safety in all our endeavors.As technology continues...
-
Client Relationship Executive
4 days ago
Cape Town, Western Cape, South Africa HR Genie Full timeAbout the Opportunity:As a Client Relationship Executive at HR Genie, you will play a critical role in driving business growth and delivering exceptional client experiences. We are looking for a talented individual who is passionate about building strong relationships and driving results.Key Responsibilities:Manage and nurture client relationships to drive...
-
Customer Support Executive
6 months ago
Cape Town, South Africa NCC Education Ltd Full time**Job Title: Customer Support Executive (Remote)** **Overview** To maintain and develop relationships with and deliver operational support to both current and new customers. To provide operational solutions/resolutions and training to our customers. **Job purpose** To be responsible for efficient customer service and support of Accredited Partner...
-
Embedded Systems Developer
2 months ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full timeKey Responsibilities:As a Junior Systems Engineer at Milkor Integrated Systems, you will be responsible for developing user requirements derived from operational necessities. Formulate and define system specifications and interfaces, based on the required operational capability of the product as defined by the customer. Qualify a product according to a QTP...
-
Relationship Manager: Rrb
1 month ago
Cape Town, South Africa Nedbank Full time**Relationship Manager: RRB** - Requisition Number 136819- Closing Date-15 November 2024- Location - Western Cape- Job Family- Sales and Services- Career Stream- Relationship Management- Leadership Pipeline- Manage Self Professional- FAIS Affected- FAIS Affected - Yes**Job Purpose** - To acquire and deliver banking solutions to the high value client segment...
-
Aerospace Systems Specialist
1 month ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full timeJob Title: Aerospace Systems SpecialistAbout Us:Milkor Integrated Systems is a leading aerospace company with an international footprint, providing turnkey solutions across various domains. Our team of highly skilled professionals is committed to excellence, innovation, and safety.Salary Estimate: R400,000 - R600,000 per annum, based on industry standards...
-
Customer Relationship Liaison
6 months ago
Cape Town, South Africa Paradigm Recruitment Full timeClient Relationship Liaison - Maitland Cape Town Job Summary: As a Client Relationship Liaison, you will be responsible for building and maintaining strong relationships with the company’s clients. You will be the main point of contact for their clients, ensuring that their needs are met and that they are satisfied with the products or services offered....
-
UAV Mechanical Systems Trainer
1 month ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full timeJob OverviewMilkor Integrated Systems, a leading aerospace company, seeks an experienced UAV Mechanical Instructor AME to join our team. Based in Airport City, Cape Town, this role requires strong technical expertise and instructional skills to educate staff on UAV mechanical systems and components.About the RoleThis is a unique opportunity to combine your...
-
Project Management Specialist
1 month ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full timeJob SummaryWe are seeking a highly skilled Project Manager to join our team at Milkor Integrated Systems (Pty) Ltd. As a Project Manager, you will be responsible for managing multi-disciplinary projects within budget, time, scale, and contractual quality deliverables.Key ResponsibilitiesDevelop project plans in consultation with various stakeholders and...
-
UAV Systems Technical Trainer
2 months ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full timeJob DescriptionJob Title: UAV Mechanical Instructor AMEMilkor Integrated Systems (Pty) Ltd, an aerospace company with an international footprint, seeks a qualified UAV Mechanical Instructor AME to join our team. As a leader in providing turnkey solutions across various domains, we pride ourselves on excellence, innovation, and safety.Our team of highly...
-
Customer Relationship Marketer
1 month ago
Cape Town, South Africa Neptune Full timeEduvos is looking to hire the services of a Customer Relationship Marketer based at our Mowbray campus.Meaning of EduvosThe word Eduvos comes from the concept of your education. The “Edu” part of Eduvos talks about education and taking custodianship and responsibility. The “Vos” part of Eduvos talks about you, yourself, and your best self. The...