Senior Hotel Reservationist
3 weeks ago
SENIOR HOTEL RESERVATIONIST (FIT) VACANCY AVAILABLE
We are currently seeking a hotel reservationist to join our dynamic reservations team. Please note the following skill requirements:
**MUST HAVE HOTEL EXPERIENCE**
1. Greets guests over the phone in a friendly, courteous manner
2. Records reservation information accurately; identifies and records group and transient business codes
3. Informs other departments of VIP arrivals
4. Identifies commissionable reservations and secures required information
5. Records and processes deposit information
6. Identifies and records special billing instructions
7. Files all reservations in a systematic order for easy referral
8. Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
9. Records requests for special accommodations and suites
10. Assists with the preparation of the four-day forecast and VIP list
11. Achieves maximum occupancy and average rate by utilizing yield management
12. Uses up-selling techniques
13. Handles all special requests appropriately
14. Pre-blocks all special requests or VIP accommodations accurately
15. Utilizes guest history files for personalized service at the hotel
16. Maximizes customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to guests
17. Deals with assigned incoming correspondence and reservation messages in a timely and accurate manner
18. Monthly Comp report to be done for the Revenue Manager
19. Ensure correct market segments are attached to all reservations & correct when necessary
20. Ensure correct Nationalities are attached & checked for all bookings, correct when necessary
21. Ensure correct rate codes & rates are being charged, prior to guests arrival
22. Ensure the follow up of No Show’s & Cancellations are done daily
Application Deadline: 2024/03/12
Application Question(s):
- Salary Expectation?
**Experience**:
- Hotel FIT Reservationist: 2 years (required)
Application Deadline: 2024/03/12
-
Group and Events Reservationist
1 month ago
Cape Town, South Africa HotelJobs.co.za Full timeGroup & Events Reservationist Wanted for Luxury Hotel in Cape Town! Are you an experienced reservationist with a passion for creating memorable experiences for guests? We are looking for a dynamic and detail-oriented Group & Events Reservationist to join our team at a top-rated hotel in Cape Town. **Responsibilities**: - Respond to group and event...
-
Reservationist
1 month ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...
-
Reservationists
4 weeks ago
Cape Town, Western Cape, South Africa Newmark Hotels Full timeNewmark Hotels's job vacancy, Career and RecruitmentJob title : Reservationists jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 23, 2024Quick Recommended LinksJobs by LocationJob by industries JOB SUMMARYReservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services....
-
Central Reservationist
1 month ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Central Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...
-
Reservationist (Western Cape, Cape Town)
1 month ago
Cape Town, South Africa ANEW Recruitment Full timeANEW Hotel Green Point is looking for a highly organized and customer-focused Reservationist to join our team. The Reservationist will be responsible for managing reservations, assisting customers, and ensuring smooth and efficient booking processes. The ideal candidate should have excellent communication skills, attention to detail, and a passion for...
-
Reservationist - Stellenbosch
1 month ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeIntimate high-end hotel close to Stellenbosch is looking for an energetic Reservationist. This position will play an important role at the Hotel and Spa, this role supports the growth department and will responsible for all bookings and reservations. **Requirements**: - Hotel Management Qualification - 2 years’ experience in a reservations/reception role...
-
Hotel Reservationist
1 month ago
Cape Town, South Africa HotelJobs.co.za Full time**Hotel Reservationist with previous high volume 5 Star hospitality reservations experience essential.**: - ** Qualification: Hospitality Diploma or Certification**: - ** Experience: 5 Years minimum**: - **Must Have: Hotel Reservations Experience**: - **Opera System Knowledge Essential** **Duties/Job Scope**: - Making reservations for the Hotel and...
-
Reservationist
1 month ago
Cape Town, South Africa The Capital Hotels and Apartments Full timeThe Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...
-
Reservationist - Cape Town
1 month ago
Cape Town, South Africa HotelJobs.co.za Full timeKendrick Recruitment is currently seeking a **Reservationist** for a Luxury lodge and Hotel group. : Reservationist : Cape Town : Depending on Experience **Accommodation**: Live out **Duties & Responsibilities**: - Make reservations for the hotel and prepare rate proposals. - Ensure accurate records of guests’ bookings, payments, and additional...
-
Senior Tour Consultant/ Reservationist
1 month ago
Cape Town, South Africa Specialized Adventure Full timeSenior tour consultant/ Reservationist - Supplier / Vendor liaison - Telephone inquiries and information updates - Quotations / Sales - Operations - Reservation - Conferences / Workshops & Meetings - Event coordinating - arranging our guides into duty rosters - Cash-up functions or basic accounting. Must have proven track record of previous experience Must...
-
Reservationist - Luxury Portfolio - Cape Town
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeReservationists (Junior to Senior Levels) Location: Cape Town, South Africa Are you passionate about delivering exceptional guest experiences in a luxurious setting? Join our clients renowned luxury lodge collection and become a vital part of creating unforgettable moments for their guests. We are currently seeking talented and enthusiastic Reservationists...
-
Reservationists (Late SHift)
4 weeks ago
Cape Town, Western Cape, South Africa Newmark Hotels Full timeNewmark Hotels's job vacancy, Career and RecruitmentJob title : Reservationists (Late SHift) jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 23, 2024Quick Recommended LinksJobs by LocationJob by industries JOB SUMMARYReservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products...
-
Reservationist
1 month ago
Cape Town, South Africa HotelJobs.co.za Full time**JOB SUMMARY** Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. **DUTIES & RESPONSIBILITIES** - Making reservations for...
-
Reservationist
1 month ago
Cape Town, South Africa Newmark hotels Full time**DUTIES & RESPONSIBILITIES: - ** Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel’s products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. **GENERAL** All employees may be...
-
Reservationist
1 month ago
Cape Town, South Africa Newmark Hotels Full timeJOB SUMMARY Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. DUTIES & RESPONSIBILITIES - Making reservations for the Hotel...
-
East Africa Specialist/ Reservationist
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full time**East Africa Specialist/Reservationist (Junior to Senior Levels)** Location: Cape Town, South Africa Are you an expert in crafting unforgettable experiences in the heart of East Africa, particularly Tanzania? Join our clients esteemed luxury lodge collection as an East Africa Specialist/Reservationist and play a pivotal role in curating exceptional...
-
Reservationist Eastern Cape
1 month ago
Eastern Cape, South Africa HotelJobs.co.za Full time**JD Specialized Recruitment **are currently assisting a coastal family hotel in the Eastern Cape to identify a vibrant and guest centric **RESERVATIONIST.** **Requirements**: - Industry related diploma or degree. - Minimum of 3 years of dedicated group reservations experience (FIT’s and Group Itineraries) in a similar position at a 4- or 5-star group is...
-
Hotel Reservations Consultant
1 month ago
Cape Town, South Africa HotelJobs.co.za Full time**Valor hospitality Partners is recruiting for one of our clients. Experienced Hotel Reservations Agent. (Hotels only)** **Requirements: Experience is essential and not negotiable for this busy reservations department based in Cape Town near the Waterfront** - **_ Previous hotel reservations experience, of at least 2 to 3 years essential_**_._ - **...
-
East Africa Specialist
1 month ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - East Africa Specialist / Reservationist** **Luxury Lodge - Cape Town (Head Office)** **Requirements**: - Minimum 2/3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. -...
-
Hotel Receptionist and Reservationist
1 month ago
Cape Town, South Africa Edge Personnel (Pty) Ltd Full timeLocation: City Center **Requirements**: Matric English / Afrikaans 2-3 year Hotel reception experience **Salary**: R6,000.00 - R7,500.00 per month **Experience**: - Hotel / Lodge Reception: 1 year (required)