Loading Zone Operator
1 month ago
Position title : LOADING ZONE OPERATOR
Position reports to : BUSINESS SUPPORT SUPERVISOR
Business Unit : FACILITIES MANAGEMENT
**Main purpose / objective of the position**:
The main purpose of this role is to:
- Assist with the successful delivery of an integrated Facilities Management solution to the client in line with the Service Level Agreement.
- Perform loading zone activities
**Decision making authority**:
- Decision making is limited and specific. None additional to those taught to the incumbent are required to perform the job.
- Work within a framework of existing policies and guidelines/client mandates
**Experience / Education**:
- GR12 or equivalent and at least 1 year’s relevant experience.
**Skills required**:
- Administration skills
- Written and verbal communication skills
- Client service orientated
- Computer literacy (MS Office
- Word, Excel)
**Knowledge required**:
- Company systems and procedures
- Client systems and procedures
- Knowledge of administrative procedures relating to issuing, receiving and handling of goods.
- Knowledge of Loading Zone operations and activities
- Supplier operations (Waltons, CourierIt, etc)
- Mail Sorting and Distribution Processes.
- Operating of Loading Bay Equipment (forklift).
**Core Competencies**:
- Initiative, Customer & quality focus, Teamwork and Co-operation, Problem solving & decision making.
**Behavioural Competencies (Company Values)**
- Respect; Integrity; Service; Excellence; Accountability; Collaboration; Transformation
**Scope (Complexities)**:
- Work orders and schedules, tenant and/or customer profile
**Interface / relationships with**:
Internal: Centre Manager, Operations Manager, Facilities Manager, Office Staff External: Tenants, Landlord, Contractors, Public
**Working conditions, incl. working hours**:
The incumbent will be based on a client site in an office environment.
Normal working hours will apply
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