Operations Manager

1 day ago


Bellville, South Africa Helderberg Personnel Full time

logistics|operations manager|perishables|shipping

**Responsibilities**:

- Manage team’s performance against internal goals
- Align systems and procedures with Operations
- Co-ordinate planning of logístical movements
- Ensure the company's operational procedures make provision for all client requirements
- Manage your team in conjunction with Exco/BUL

**Deliverables**:

- Ensure Standard Navision reports are effectively utilised by Team
- Ensure staff discuss client's bookings daily
- Ensure Navision is used correctly as per procedures
- Support staff to solve problems and identify solutions with the least amount of impact financially and operationally for client / the company
- Attend industry/ service provider meetings to align and identify changes in operational procedures/ systems for the company
- Improve current procedures, develop and implement new procedures
- Update relevant NAV master files
- Identify inefficiencies and bugs in Janus and recommend corrective action
- Co-ordinate planning activities with transport manager
- Co-ordinate forecast and shipping line targets with Sales and Commercial
- Co-ordinate load out planning of multi user cold store
- Support Logistics Co-ordinator in client implementation meetings to gather client requirements and implement the company's operational procedures with the client (SOP)
- Plan and budget staff according to seasonal requirements
- Plan and manage staff leave in accordance with operational and statutory requirements
- Develop staff ensuring continuous learning of the Team to improve overall staff competencies
- Effectively communicate and ensure compliance with company goals, values, strategy and policies
- Maintain a credible leadership profile in line with the organisational culture both internally and externally
- Ensure all staff performance are managed in accordance with the company's performance appraisal system aligned with the company
- Ensure staff have the tools (hardware) and support to be effective and productive
- Ensure the team is functioning as a productive positive unit, working together well with other departments, while maintaining high work standards
- Support staff to resolve issues and overcome challenges

**Additional Experience Preferable**:

- Working knowledge of the shipping / logistics industry
- Exposure to the perishable industry
- Leadership ability to manage and lead a team
- Ability to have difficult conversations and resolve conflict


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