Manager, Operations
3 weeks ago
Responsible for the day-to-day running of the Plumbago Operations.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Full accountability and leadership on all aspects of the Road operations in Plumbago
- Accountable for all initiatives being implemented across these operations
- Meeting of all customer SLAs
- Supporting role with current controllers on fleet management and staff
- Overseeing Route and Driver allocations
- Overseeing fuel management
- Client KPI dashboard reporting, tracking and analysis
- Budget preparation
- Ensuring accurate and timeous monthly invoicing and POD processing in conjunction with Administrative manager
- Managing daily operational performance in achieving metric targets
- Investigate failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
- Staff management, coaching, mentoring, succession planning and IR in collaboration with HR
- Overseeing of daily utilization on all vehicles
**QUALIFICATIONS**
- Matric / Grade 12 (essential)
- Logistics / supply chain management / operations management
**COMPUTER SKILLS**
- Vehicle tracking systems experience
- Microsoft Office (Excel, Word, Power Point)
**EXPERIENCE**
- Minimum of 8 years’ experience in a logistics environment, specifically Road Transportation and focused on Linehaul Fleet Management
- Minimum of 3 years operational management experience
- Working knowledge of vehicle breakdowns, maintenance and COF’s on vehicles covering from 8 Tonner to Superlinks Own vehicle and valid driving license
- Ability to travel and work extended hours
- Ability to wok in a complex and high-demand environment
- Must have high level of emotional maturity and intelligence, with assertiveness and high degree of common sense
- Procurement and commercial skills
- QSHE Knowledge
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