Senior Broker Assistant

1 day ago


Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 68056

**Job Type**
- Permanent

**Job Title**
- Senior Broker Assistant

**Computer Skills**
- Ms Office,Xplan

**Industry**
- Financial Services

**City**
- Johannesburg

**Province**
- Gauteng
- Capturing and taking minutes of meetings from Financial Advisors interaction with clients;
- Ensuring that compliance documentation and Financial Needs Analysis (FNA)accompany all new business and/or client servicing;
- Checking that the Record of Advice (ROA) and FNA mirror one another and further that the
- Compliance is completed correctly;
- Ensuring that all Compliance documentation is loaded on X-plan for the Internal Compliance
- Officer as well that all FNA’s are attached to Xplan on a daily basis;
- Keeping records and ensuring documentation is completed as required by the FAIS Act, FICA
- Act and relevant legislation;
- Obtaining Client Authorities for preparing portfolio’s via Astute, Fact Finding, checking them as well as uploading quotations prior to Financial Advisor/s meeting with the client;
- Ensuring that ALL portfolio’s are prepared one week prior to the Advisor/s meeting with the clients;
- Checking the diaries and appointments for quality control prior to Advisor/s meeting with the client;
- In house servicing - Upgrade’s and downgrades
- Ensuring that new business is processed timeously and that any outstanding quotations are followed up on - Pipe and new business must be followed up daily;
- Dealing with queries, difficult clients and complex queries that may be received by the
- Advisor/s and the Financial Planning Practice;
- Interact with Clients Diligently and Fairly;
- Striving to assist your broker/s in achieving and exceeding sales targets;
- Contacting clients for beneficiary changes / Wills /arrear premiums /replacements /broker changes/ lapses / cancellations and ensuring that we try to save this business;
- Liaise with broker consultants and Insurance Companies;
- Sending out communication and liaising with clients to keep them updated;
- Following up on leads and campaigns;
- Check the database for possible new business and ensure that details on system are up to date and correct;
- Contacting clients for counter-offer letters and declines;
- General administration and In
- House servicing/new business; and
- Must attend all training sessions and further the employee is required to complete and pass the FICA assessment.
- Assisting clients in going from blue to gold on Vitality.
- Checking all user groups are linked Directors, Shareholders, Trusts, Trustees,
- Employer/Employees etc
- Changes to Buy & Sells & ensuring they are updated annually**Inherent Requirements**
- Have at least two years industry related experience and a sound knowledge of Insurance.
- Experience on the X Plan insurance package would be highly beneficial.
- Word, Excel, Outlook is a must.

**What Qualification**
- Grade 12

**Minimum Qualification**
- Matric

**Status**
- Available



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