Sales Representative

5 months ago

Nelspruit, South Africa Unique Personnel Full time

**Job Number**
- 70629

**Job Type**
- Permanent

**Job Title**
- Sales Representative

**Computer Skills**
- Kerridge,Ms Office

**Industry**
- Machinery

**City**
- Mbombela (formerly Nelspruit)

**Province**
- Mpumalanga
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
- Cold-calling and canvassing for new business.
- Completing call sheets - submitted on a weekly basis.
- Answer customers' questions about product ranges, prices, availability, product uses, and credit terms.
- Quote prices, credit terms and complete and submit tender documentation timeously.
- Emphasize product features based on analyses of customers needs, and on technical knowledge of product capabilities and limitations.
- Negotiate prices and terms of sales and service agreements.
- Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed.
- Maintain customer records, using automated systems.
- Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences.
- Prepare sales contracts for orders obtained and submit orders for processing.
- Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
- Collaborate with colleagues to exchange information, e.g. selling strategies, marketing information, etc.
- Demonstrate and explain the operation and use of products.
- Provide customers with ongoing technical support.
- Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
- Attend sales and trade meetings and read related publications in order to obtain information about market conditions, business trends, and industry developments.
- Overall responsibility to set and accept accountability to achieve sales, growth, and profitability targets in an assigned sales territory; plan, prepare, submit and ensure achievement of New Equipment Sales targets for sales territory assigned.
- Overall responsibility to meet new sales growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert opposition accounts.
- Overall responsibility to ensure quality of customer interaction and service (develop and implement strategy to ensure proper / scheduled cover of sales territory assigned by self, developing partnerships with and tailor-made solutions for clients; evaluation of own development needs and ensuring lack of knowledge / skills are addressed).
- Sound financial management of deals in line with budget and company strategic objectives for self (ensure the quality of rental business activated is in line with company objectives; ensure order take targets, invoicing targets and GP targets are met, stock turn is controlled, ensure key administrative support functions are diligently executed, e.g. delivery and collection of contracts; ensure discounts are approved / within limits; ensure site inspections are carried out; etc.).
- Preparation and presentation of reports as and when required.
- Overall responsibility to ensure administrative procedures is followed correctly.
- Drive customer service excellence & ensure good relations and communication with customers.
- Participative responsibility to grow department in line with company requirements.
- Ability to develop and implement operational innovation.**Inherent Requirements**

**Inherent Requirements**:

- Grade 12 / Matric + relevant tertiary qualification / experience
- Proven, successful track record and sales experience in the materials handling or related industry, 5 years’ experience
- Code 8 driver's license
- Experience working on the Kerridge system

**Knowledge requirements in similar position**:
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Computers and Electronics — Knowledge of computer hardware and software.
- Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective distribution of goods.
- Administration and Management — Knowledge of business and management principles involved in stra

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