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Operations Settlement Consultant
3 days ago
Our Client in the Telecommunication space is looking for an Operations Settlement Consultant to take ownership of the reconciliation and settlement queries for users and mini-app participant of the company product whilst providing leadership and guidance to the settlement resource accountable for general merchant. **12-month** contract**
**Qualification and Experience**
- Matric
- Certificate in project management or business administration.
- 3 to 5 years’ experience within a bank business operational area where settlement queries for corporate is prime focus.
**Roles and Responsibilities**
- Multi-skilled resource who will be able to manage the reconciliation and settlement queries as it pertains to the VPS acquiring and companies' products with a specific focus on assisting with settlement and reconciliation queries as it pertains to the mini-app portfolio of the company.
- Act as support to the Supervisor Settlement.
- Provide leadership to the Consultant Settlement within the business operational area.
- Act as SME for settlement within the VPS environment.
- Provide input to settlement processes and provide training on settlement and settlement processes to other participants with the VPS business operational area.
- Analyse, compare data on spreadsheets and investigate recon exceptions.
- Engage with different stakeholders pertaining query management and resolution.
- Conduct refunds; prepare credit notes and payment requests.
- Operational reporting.
**Core competencies knowledge and experience**
- Administrative Skills.
- Problem Solving Skills.
- Analytical Skills.
- Financial Skills.
- Understanding of accounting processes.
- Advanced skills in Excel, data extraction and transformation.
- Time management, discipline and deadline driven.
- Attention to detail and quality conscious.
- Excellent interpersonal Skills.
- Proactive and driven.
Job Reference: TCN01626
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