Sales Supervisor
3 months ago
**Overall purpose of the job**:
To manage a sales team to achieve student acquisition and growth through the implementation of the sales strategy in allocated campus portfolio; as well as to fulfil the role of a Higher Education Consultant / Corporate Marketer.
1. Implementation and adoption of Value-add strategy across all markets
- National events
- Feedback and suggested improvements
- Attendance, experience and follow up
2. Operational function
- Campus Level - Identifying new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors)
- Corporate marketing - new local markets
- Fulfill the role of a Higher Education Consultant
3. Management
- Budget management
- Operational planning - plans, objectives, priorities, schedules, projects
- Operational implementation and execution monitoring - control, corrective action
- Reporting
- Problem solving and decision quality, including escalations, queries and complaints
- Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams)
4. Leadership
- Talent acquisition and onboarding
- Individual performance - role clarity and objectives; reviews; feedback; corrective actions
- Skill levels - training & development / coaching & mentoring
- Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care)
- Internal and external stakeholder engagement and management / collaboration
**Behavioural competencies**:
- Initiative and responsibility
- People leadership and development
- Relations and networking
- Effective communication (verbal and written)
- Analysis and judgment / problem solving
- Innovation and change
- Systematic approach (planning and organising)
- Steadiness (emotional tenacity)
- Business development and bottom-line focus
**Functional Competencies**
- Sound knowledge of sales processes
- Customer centric approach
- Skilled in dealing with irate customers
- Good understanding of marketing essentials
- Skilled in techniques on how to motivate sales teams
- Managing teams remotely
- Undergraduate qualification in marketing or commerce
- At least three years’ experience as a sales or marketing manager
- Higher education industry will be advantageous
- Track record of managing sales teams of at least five sales team members
- **Behavioural competencies**:
- Initiative and responsibility
- People leadership and development
- Relations and networking
- Effective communication (verbal and written)
- Analysis and judgment / problem solving
- Innovation and change
- Systematic approach (planning and organising)
- Steadiness (emotional tenacity)
- Business development and bottom-line focus
**Functional Competencies**
- Sound knowledge of sales processes
- Customer centric approach
- Skilled in dealing with irate customers
- Good understanding of marketing essentials
- Skilled in techniques on how to motivate sales teams
- Managing teams remotely
Closing date|: 31 August 2024
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