Key Account Manager, Air

20 hours ago

Kempton Park, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Key Account Manager, Air & Sea
Time Type: Full Time

**Main Purpose of The Role**:
To build and maintain a strong business partnership with new and existing customers, consciously looking for value adding opportunities to improve and develop current client solutions.

**Minimum Requirements**:

- Must have 5 years freight forwarding experience, including 5 years client facing experience
- Must have a proven track record in logístical sales
- Must have a high standard of business writing skills
- Must have financial experience e.g. Rates and Debtors
- Must have experience in estimates and managing client rate profiles
- Own vehicle, valid driver’s license, time management skills, ability to work after hours if required
- Must be fluent in English and Afrikaans, both written and verbal

**Qualifications**:

- Matric (essential)
- Preferred: B. Com Logistics/Supply Chain Management or relevant years’ experience in the industry with on the job training

**Computer packages**
- Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook

**Duties and Responsibilities**:

- Compiling of overall strategy for the client (s)
- Draw up, deploy and maintain business plan for the client (s)
- Managing the client according to the different stages in a client life cycle
- Travelling to countries to meet the client face to face when necessary
- Ensuring the Executive Sponsor relationship is maintained with your client sponsor and the client
- Creating and maintaining the client information pack
- Manage the opening of accounts and detailed implementation process
- Be accountable for legal contract negotiations process, understanding and mitigating the risk identified
- Presenting to and implementing new DSV products, processes and strategies with client (s)
- Management of client queries daily
- Quality checking estimates and ensuring they are submitted on time
- Compile client specific business reports and quality checking data integrity
- Identify Opportunities for growth within the client’s business
- Record client account status on Salesforce
- Manage client perception and service level agreements through reporting and reviews including identifying exceptions and corrective actions
- Facilitate rate negotiations and increases
- Arrange and control war room processes internally that will improve and resolve current customer challenges
- Identify and report on quantified value for clients
- Take meeting minutes and follow through to close out open matters /meetings with client and internal DSV departments
- Manage client debtors to keep within the agreed payment terms and resolve queries in days sales outstanding
- Ensure standard operating procedures are documented, saved and maintained on all required sites within DSV
- Ensure DSV complies with client health, safety and environment requirements
- Compile monthly revenue reports to monitor and manage client profitability on client’s portfolio
- Coordinate available client logistics training

**Additional Requirements**
- Understanding of accounts and international freight forwarding across all modes of transport
- PSS/Lions/Similar sales training
- Rate increase and/or implementation experience
- Administration course or experience
- Presentation Experience
- Must be target driven.
- Must be able to interact with clients at all levels being operations, tactical and strategic
- Always maintain a professional image
- Import/Export and/or commercial experience of no less than 5 years
- Self-starter.
- Self-motivated
- Strong interpersonal skills
- Good Numeracy skills required
- Excellent administration and communication skills
- Ability to liaise with clients and colleagues at all levels
- Time management is an essential element of this position
- Disposition to be accurate and pay attention to detail
- Ability to work flexible hours
- Must be able to adapt to a rapidly changing environment/technology
- Flexibility in terms of job functions
- Ability to work under pressure
- Client empathy and ability to liaise effective to gather information in support of the account management process
- Ability to identify problems regarding workflow and operational processes in support of the client
- Ability to work in an organized fashion
- Ability to motivate and lead, and to address negative or disruptive behavior - strong leadership skills are vital

  • Key Account Manager, Air

    2 months ago

    Kempton Park, South Africa DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: Serengeti Boulevard, Kempton Park Job Posting Title: Key Account Manager, Air & Sea Time Type: Full Time **Main purpose...

  • Key Account Manager, Air

    2 weeks ago

    Kempton Park, South Africa DSV Full time

    **DSV - Global transport and logistics** Location: Kempton Park Job Posting Title: Key Account Manager, Air & Sea Time Type: Full Time **Main Purpose** Managing multiple clients according to the stages in a client life cycle while ensuring the Executive Sponsor relationship is maintained with your client sponsor and the client. Creating and maintaining...

  • Key Account Manager, Air and Sea

    4 days ago

    Kempton Park, South Africa DSV Full time

    **DSV - Global transport and logistics** Location: Kempton Park Job Posting Title: Key Account Manager Time Type: Full Time **Main purpose of the role** To build and maintain a strong business partnership with new and existing customers, consciously looking for value adding opportunities to improve and develop current client solutions. **Minimum...

  • Product Manager, Trade Lane, Air

    2 weeks ago

    Kempton Park, South Africa DSV Full time

    **DSV - Global transport and logistics** Location: Kempton Park Job Posting Title: Product Manager, Trade Lane, Air & Sea Time Type: Full Time **Main Purpose of The Role** This position will be responsible for growing our Air & Sea market share on the US, SOUTH AMERICA and the Middle east Trade Lane (both inbound and outbound). To build sound...

  • Freight Forwarder, Air Export, Air

    7 months ago

    Kempton Park, South Africa DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: Kempton Park Job Posting Title: Freight Forwarder, Air Export, Air & Sea Time Type: Full Time **Main purpose of...

  • Air Freight Supervisor

    4 days ago

    Kempton Park, South Africa Freightworx Full time

    A logistics company situated in Pomona, seeks to employ a qualified **Air Freight Supervisor**. Salary**:R 25 000.00 CTC,** per month **The following criteria is required**: - Should have 5 - 7 years’ experience in the Air Freight environment including Customs compliance and Air Freight imports and exports. - Negotiate cost effective rates with...

  • Air Freight Supervisor

    7 months ago

    Kempton Park, South Africa Freightworx Full time

    A logistics company situated in Pomona, Kempton Park, JHB, seeks to employ a qualified **Air Freight Supervisor**. Salary**:R 25 000.00 CTC,** per month **The following criteria is required**: - Should have +5 years’ experience in the Air Freight environment including Customs compliance and Air Freight imports and exports. - Negotiate cost effective...

  • Key Account Manager

    1 day ago

    Kempton Park, South Africa HR Xchange Full time

    This established and fast-growing **Logistics** service provider with branches across South Africa offers a supportive **culture** with great opportunities for **growth and development**. *** As the **Key Account Manager**, you will manage key accounts and **drive business growth**. You will take responsibility for building and maintaining strong...

  • Air Imports Coordinator

    6 days ago

    Kempton Park, Gauteng, South Africa BLACK TIE RECRUIT Full time

    **Job Title:** Air Imports Coordinator**Job Summary:** We are seeking a highly skilled Air Imports Coordinator to join our team at Black Tie Recruit. As an Air Imports Coordinator, you will be responsible for facilitating the import clearance process, invoicing, and arranging delivery of shipments.**Key Responsibilities:**Forwarding and facilitating import...

  • Project Manager Air

    7 months ago

    Kempton Park, South Africa MH Solutions Full time

    Permanent - CT001814 - Distribution, Warehouse & Freight- Freight/Shipping/Transport/Import/Export- Logistics- Gauteng, Kempton Park - Monthly Basic Salary (Market related, Negotiable)**SENIOR PROJECTS MANAGER - AIR & SEA** **KEMPTON PARK, JOHANNESBURG** **The main purpose of the role**: Management of an experienced cargo project team looking after...

  • Freight Forwarder, Onsite, Air

    2 weeks ago

    Kempton Park, South Africa DSV Full time

    **DSV - Global transport and logistics** Location: Midrand Job Posting Title: Freight Forwarder, Onsite, Air & Sea Time Type: Full Time **Main Purpose of the Role** You will be required to work on selected client premises, to run the client specific shipping processes identified, resolve operational issues, handle all account queries. Keeping all...

  • Key Account Manager

    2 weeks ago

    Kempton Park, South Africa Dante Personnel Full time

    Gauteng, Kempton Park - Monthly Cost To Company (Market related, Negotiable) Major company based in Kempton Park is seeking an experienced Key Account Manager. The successful person must have experience in merchandising, budgeting, and keeping a close eye on Accounts within the FMCG sector across chains (top-end) and the wholesale and retail...

  • Production Planning Manager for Air Conditioning and Ventilation

    5 days ago

    Kempton Park, Gauteng, South Africa Career Connect (Pty) Ltd Full time

    About Career Connect (Pty) LtdWe are a leading company in Kempton park, seeking an experienced Operational Manager to join our Contracts Department. The successful candidate will be responsible for overseeing the Production Planning function.Job SummaryOperational Manager required to lead our team and drive business growth. As a key member of our management...

  • Trade Lane Development Manager

    2 weeks ago

    Greenstone Park, South Africa Bidvest International Logistics Full time

    **Job Purpose**: Bidvest International Logistics is looking to appoint a Trade Lane Development Manager, specifically for our Air Freight product to be based in Greenstone, Johannesburg. The primary function of the role is that of National & International Air Freight Product & Sales development for new and existing accounts. The Trade Lane Development...

  • Freight Forwarder, Air Export

    20 hours ago

    Kempton Park, South Africa DSV Full time

    **DSV - Global transport and logistics** Location: Kempton Park Job Posting Title: Freight Forwarder, Air Export Time Type: Full Time **Main Purpose of the Role** To provide an export airfreight service to our clients within the air export team, keeping all customer up to date on the movement of their cargo at all times. **Job-Related Requirements** -...

  • Freight Forwarder, Air Import, Air

    7 months ago

    Kempton Park, South Africa DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: Freight Forwarder, Air Import, Air & Sea Time...

  • Key Account Manager

    2 weeks ago

    Kempton Park, South Africa Dante Personnel Full time

    Gauteng, Kempton Park - (Negotiable) Key Account Manager Kempton Park Negotiable **Minimum requirements**: - Degree in Business Management, Finance, Sales or related field - 6 years experience in telecoms sales - Experience in building demand with 6-12 months - Managing in a matrix environment experience - Negotiations skills **Consultant**: **Berlina...

  • Manager, Senior Projects, Air

    7 months ago

    Kempton Park, South Africa DSV Full time

    **DSV - Global transport and logistics** Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: Manager, Senior Projects, Air & Sea Time Type: Full Time **Main Purpose of The Role**: Management of an experience and senior project team. **Minimum Requirements**: - Must have minimum 5 years project management experience and...

  • Freight Forwarder, Air Import

    20 hours ago

    Kempton Park, South Africa DSV Full time

    **DSV - Global transport and logistics** Location: Kempton Park Job Posting Title: Freight Forwarder, Air Import Time Type: Full Time **Main purpose of the role** To provide an import airfreight service to our clients within the hi-value keeping all customer up to date on the movement of their cargo at all times. **Job Related requirements** - Grade 12 -...

  • Air Imports Controller

    7 days ago

    Kempton Park, South Africa BLACK TIE RECRUIT Full time

    Seeking a suitable candidate for an Air Imports Controller. Position is based in Isando, Kempton Park. Key Tasks Forwarding Facilitate Import Clearance Invoicing Arranging Delivery of Shipments Estimates Capturing Creditors Invoices Updating and sending status reports Job Responsibilities Assisting in Warehouse Assist in Collecting and Delivery of Cargo or...