Freight Forwarder, Air Export, Air

4 months ago

Kempton Park, South Africa DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Freight Forwarder, Air Export, Air & Sea
Time Type: Full Time

**Main purpose of role**

To provide an export airfreight service to our clients within the air export team, keeping all customer up to date on the movement of their cargo always. End to end managing of air export shipments.

**Duties and requirements**

General understanding of the industry and related job requirements for freight forwarding.

Ability to manage clients, meet with them, discuss challenges on shipments and handle any client correspondence both.

Liaising and pro-actively communicating with clients throughout the process.

Ability to escalate where required to the relevant parties, and maintaining a good working relationship with all various teams and

departments.

Minimum 7-year air exports experience in the industry;
- Pro-actively communicating and resolving queries or delays for clients.
- Managing clients KPIs / performance monthly and productivity of own desk.
- Making special arrangements / involving the right level of individual to support on critical shipments.
- Support in after hour monitoring and tracking and tracing with carriers, arranging specials shipments on weekends or facilitating communication and feedback on weekends.
- Resolving client and routine queries professionally and timorously.
- Managing costs effectively and carefully.
- Doing all export invoicing and managing rates etc.
- Involvement with Implementation of new accounts that fall under your specifications area of work.
- Tracking shipments from collection to warehouse, delivery to carriers, departures, arrival, and deliveries in

destination countries where applicable.
- Overtime when applicable
- End to end managing of export shipments including invoicing charges.
- Manage Negative WIPS/ open accruals / open negative accruals.
- Excellent administrative skills
- Admin work will be applicable.
- Able to work without constant supervision.
- Able to work under pressure.

Electives

Own reliable transport

Ability to work late where required and weekend work is scheduled on a roster.

Ability to walk down several stairs

Ability to travel if required.

Minimum requirements

Minimum of 7 years experience in Airfreight Exports

Minimum of 7 years experience in Freight Forwarding

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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