HR Services Consultant

5 months ago


Johannesburg, South Africa Coca-Cola Full time

**Position Overview**

As HR Services Consultant you will provide local HR support to Africa Operation Unit in South Africa in close cooperation with the People Services Delivery Center in Warsaw.

In this role you will be expected to act as the local face of the People Services and serve as its ambassador in local markets to ensure that the operating model of People Services is followed.

**Key Responsibilities**
- ** Education and Support for Employees**: Educate associates on the People Services Operation model to ensure that they are confident in using the HR tools and processes.
- ** Employee Records Management**: Employee personnel files and records management and administration for the Operating Unit, to meet statutory requirements for government inspection and audits. Create and archive HR files in accordance with legal regulations and ensure a classification and identification process for access for auditing purposes as needed. Provide data and documents for audits as required.
- ** Signatures**: Coordinate collecting wet and digital signatures for HR-related documents in South Africa against the chart of authority.
- ** Learning/Training Administration and Coordination**:Provide on the ground support for training delivered locally, in cooperation with Coca-Cola Thrive Learning/Talent & Development (distribution of training materials, ensuring correct set-up of the venue, ordering catering and providing local assistance to the training facilitators, etc.).**Mobility Administration**:Provide support to the in-bound assignees with locally required documents (such as visa or work permit) and forms in cooperation with the Mobility team and the vendor.
- ** Total Rewards On-site Coordination**: Provide support to the Total Rewards team in any related local activities, to make sure that the benefits programs are managed and maintained according to the plans and according to the local legislation. Provide administration support for leave management.
- ** On-boarding**: Collect all necessary documents from new hires and make sure the documents have been completed and signed as required by the local rules or legislation. Organize and deliver an on-boarding session for new hires regarding local rules, benefits, HR support model etc.
- ** Separations**: Support local separations process for any required local activities in close cooperation with Separation Analyst, ER and other People Services functions. Oversee and ensure the separation checklists are gathered and sent to respective HR team prior to the final separation date.
- ** Coordination of Temporary Staff**: End-to-end coordination and providing administrative support for temporary staffing in close cooperation with external agencies and managers.
- ** Coordination of Interns**: Recruitment, coordination of the payroll cycle, preparation of calculations, new hire and termination documents, timesheet coordination ensuring appropriate approvals are obtained and submitted for payroll process.
- ** Other **HR Administration**: coordination of medical check-ups for associates, preparation of required HR documentation in local language, support with translation and data validation, Purchase Order creation and invoicing administration for HR related activities, preparation of reports, etc.
- Support PS EMEA HR Projects: Support ad-hoc and OKR-related EMEA HR scope projects.
- ** Support Local Initiatives**:Provide ad-hoc support to locally driven HR initiatives and events.

**What you need to be successful**
- Bachelor’s degree in Human Resources/Social Sciences or a related field or equivalent related work experience.
- HR Generalist background and/or experience in shared-services organization desirable.
- 3-4 years of experience in HR administration/generalist roles.
- Organized and logical and professional in communications with others.
- English communication fluency essential.
- Focus on timely and consistent execution with quality, strong attention to detail, and ability to multi-task and prioritize.
- Being a change agent - ability to live with and manage ambiguity.
- Curiosity and continuous learning and process Improvement mindset and delivery.
- Continuous networking with colleagues and clients.
- Cross-cultural sensitivity.

**Functional Competencies**
- ** Labor law**:Knowledge of the South Africa labor & employment law, especially good understanding of files and records management rules, contracts of employment, social law.
- ** Files Management**: Ability to develop organized filing system for maintaining and retrieving associate records and documentation.
- ** Project Management**: Manages projects to ensure successful delivery (on time, within budget, meeting agreed upon success criteria) by establishing clear goals and accountabilities.
- ** Customer Focus**: Making customers (external and internal) and their needs a primary focus of one's actions; developing and sustaining productive customer relationships; creating and executing plans an



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